Let us learn how to remove the error 554 message rejected AWS with the support of our AWS support services at Bobcares.

Error: 554 message rejected AWS

A “554 Message Rejected” error code indicates that the rejection of the email message by the recipient’s email server. This error message may appear when sending emails through AWS Simple Email Service (SES).

Error: 554 message rejected AWS: Causes

This error arises for a variety of reasons.

1. Firstly, incorrect email address:

   The recipient’s email address may be incorrect or misspelled. Check to make sure the email address is correct and genuine.
2. Secondly, spam or phishing can trigger the 554 message rejected aws error:

   The email server of the recipient may reject communications that are spam or phishing attempts.

   Ensure that the email message adheres to email marketing best practices and does not include any questionable or fraudulent information.
3. Thirdly, the IP address used to send the email can have a bad reputation with the recipient’s email server. This might happen if the IP address has a spam history to send spam or fraudulent emails. To overcome this issue, contact AWS support and ask for a review of the IP address reputation.
4. Authentication:

   Before receiving email communications, the recipient’s email server may request authentication. Check that the authentication settings for the email sending are right.
5. DNS Issues:
6. Finally, the recipient’s email server may be unable to resolve the domain name supplied in the email message’s “From” or “Return-Path” fields. Make that the DNS settings are right and that the domain name has valid DNS records.

Error: 554 message rejected AWS: Solution

Follow the steps given below to remove the error:

• Open the Amazon SES interface and ensure that the verification status of the sender email identity we’re using is “verified.”
• If we’re using the sandbox environment, make sure you’ve added the recipient’s email address to the SES interface as a verified identity. When running in the Sandbox environment, it is required to add the recipient emails to Amazon SES.
• If both the sender and recipient email addresses are validated, double-check that the “To” field has the proper recipient email address.

If none of the following work, ensure that the region given in the AWS SDK corresponds to the area containing the validated IDs and this will solve the 554 message rejected aws error.

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Conclusion

To sum up we have now seen how to resolve th error 554 message rejected aws wight the support of our tech team.