by Sijin George | Nov 10, 2018 | DirectAdmin, Server Management
Web hosting servers often need IP address change due to network restructuring, Spam blacklisting, change of service provider, etc. This IP change affects all services on the server. A mistake in the whole process can cause downtime for all the domains hosted on the...
by Visakh S | Jun 20, 2017 | cPanel, DirectAdmin, Technical Support
Bobcares.com provides outsourced hosting support to web hosts. As part of our services, we manage the tech support help desk of web hosts, and resolve issues posted by web hosting customers. Many of our customers use Linux servers that run Exim as their mail server....
by Reeshma Mathews | Aug 31, 2016 | cPanel, DirectAdmin
Managing and troubleshooting mail servers forms a vital part of the Outsourced Website Support services we provide to shared server owners. Among the common mail server errors, 421 is a common one that happens due to ‘too many concurrent SMTP connections’....
by Visakh S | May 5, 2016 | cPanel, DirectAdmin, Plesk, Server Administration
On May 3rd, ImageMagick disclosed a serious Remote Code Execution vulnerablity (CVE-2016–3714) that allows attackers to execute malware hidden in image uploads. ImageMagick is widely used to process images, and is a part of PHP, Ruby, Node.Js, Python and many other...
by Visakh S | Jul 31, 2015 | cPanel, DirectAdmin, Plesk, Server Management
On 28th July Internet Systems Consortium announced a critical vulnerability (CVE-2015-5477) in all BIND DNS server versions from 9.1.0 to 9.9.7-P1 and 9.10.2-P2. It allows a remote attacker to exploit an error in handling TKEY queries to launch a Denial of Service...
by Visakh S | Jul 30, 2015 | Apache, cPanel, DirectAdmin, Plesk, Technical Support
In cPanel, Plesk and DirectAdmin servers that have WordPress websites, high server load is sometimes reported with “xmlrpc.php” showing up as the top CPU hog. xmlrpc.php is a file in WordPress websites used for remote publishing and ping-back tracking....
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