by Hamish Oscar Lawrence | Feb 27, 2009 | Magento, Technical Support
“Boss, I’m done. I can solve all support issues that come to my queue. I know cPanel, Apache, and Qmail. I feel that there is no more challenge in work”. That was me, speaking to my boss after working as a support engineer in Bobcares for one year....
by Hamish Oscar Lawrence | Jan 25, 2009 | Magento, Technical Support
When I joined Bobcares, we had only Shared Team technical support plans. A “Shared Team” in Bobcares handles many clients simultaneously and all with equal priority. Basically, by sharing techs with others, web hosts were able to cut down their running...
by admin | Jan 9, 2009 | Magento, Server Management, Technical Support
Bobcares is now a certified service partner of SoftLayer Technologies, Inc. Bobcares is the trusted name in Customer Support and Services to Web Hosts, and directly manages over 3.5 million websites around the world, providing Linux and Windows administration...
by admin | Dec 9, 2008 | Magento, Server Management, Technical Support
To maximize the value of your Parallels software, you need timely support and expertise-whether you are a shared Web Host, sell dedicated servers, or you simply need help with your Plesk server. Bobcares is the trusted name in Customer Support and Services to Web...
by Hamish Oscar Lawrence | Dec 5, 2008 | Magento, Technical Support
The Web Hosting industry has been around for about ten years now and is still in its evolution. Constant changes are happening in the industry today and right now it’s tough to say where we are heading to. The dynamicity of this business is what keeps it going....
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