by admin | Aug 19, 2009 | Development Service, Featured, Magento, Server Administration, Technical Support
Bobcares is the leading provider of excellent Customer Support and Software Development Solutions to Datacenters, ISPs and Web Hosts. With more than 300 engineers, Bobcares directly manages over 3.5 million websites for clients all around the world. Today announcing...
by admin | Jul 5, 2009 | Magento, Technical Support
Bobcares, the premier provider for Technical Support, Software Development & Phone Support services in the Hosting industry, unveils its brand new Support Solution, rightly tailored for today’s server management needs. Featuring an Initial Server Setup that...
by Hamish Oscar Lawrence | Jun 7, 2009 | Magento, Technical Support
It all started one morning, when Noble Joshy, Executive team member, came to know about a little boy named Jibin (full name not disclosed for privacy). Jibin, a 13 year old, class 9 student, in the school where Noble’s mom is Headmistress, was diagnosed with...
by Hamish Oscar Lawrence | Mar 28, 2009 | Magento, Server Administration
Like last year, Bobcares was a Gold Partner this year too, for the WebhostingDay 2009. I had a great time at this year’s conference. It gave me a chance to meet people and catch up some very interesting conversations with them. According to the organisers, there were...
by Hamish Oscar Lawrence | Feb 27, 2009 | Magento, Technical Support
“Boss, I’m done. I can solve all support issues that come to my queue. I know cPanel, Apache, and Qmail. I feel that there is no more challenge in work”. That was me, speaking to my boss after working as a support engineer in Bobcares for one year....
by Hamish Oscar Lawrence | Jan 25, 2009 | Magento, Technical Support
When I joined Bobcares, we had only Shared Team technical support plans. A “Shared Team” in Bobcares handles many clients simultaneously and all with equal priority. Basically, by sharing techs with others, web hosts were able to cut down their running...
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