Stuck with ‘database error the frontend does not match Zabbix database’? We can help you fix it.

Here at Bobcares, we have seen several causes for this error while troubleshooting Zabbix issues as part of our Server Management Services for web hosts and online service providers.

Today we’ll take a look at the cause for this error and how to fix it.

Causes for this database error the frontend does not match the Zabbix database error

Now let’s take a look at why does this error message occur.

The main cause of this error is the Zabbix database version. This error occurs when it does not match what Zabbix frontend is expecting.

This error commonly occurs while upgrading the Zabbix to a higher version. Also, this error displays the current database version and the expected database version. However, this error remains until we upgrade the database as well.

For instance, the error appears as below:

How we fix database error the frontend does not match the Zabbix database

Now let’s see how our Support Engineers help our customers in fixing this error.

Missing Zabbix server

Recently, one of our customers approached us with the same error. He was upgrading a Debian distro that had Zabbix installed in it.

Our Engineers checked his server and found that the Zabbix database server was not installed in it.

For that, we ran the command:

apt-get install zabbix-server-mysql

And this solved the problem.

First installation

In some cases, if the customer is installing Zabbix for the first time, then they probably have not imported schema.sql, images.sql, and data.sql files yet.

In that case, we simply follow all the Zabbix installation steps and install it to our customers.

This fixes the error as well.

[Need any further assistance in fixing Zabbix errors? – We’re available 24*7]

Conclusion

In short, the main cause of this error is the Zabbix database version. This error occurs when it does not match what Zabbix frontend is expecting. Today, we saw the resolution to this Zabbix error.