Error 1069 Logon Failure Mongodb

Learn to solve the error 1069 logon failure in MongoDB with this article. Our MongoDB team is ready to assist.

Error 1069 Logon Failure Mongodb

Error 1069 is a common issue encountered by users while trying to start a service application in Windows, including MongoDB. This can occur due to outdated credentials and entering incorrect passwords. If you need to know the solution, then continue reading this article.

Problem Overview:

If you are encountering a message
Could not start the service on Local Computer.
Error 1069: The service did not start due to a logon failure.
While installing or launching a service application in Windows, there are two possibilities.

1. Entered incorrect password during service setup.
2. The new account password was not updated in the service configuration.

Recommended Solutions:

The solution depends on your case; however, these are the solutions for the common issues.

1. Use another account for the service.
2. Enter the correct password for the configured service account.
3. Update the service with a new password manually or reinstall the service.

Sample Case: Code Two Sent Items Update Service

Editing the account used by a service application

Step 1: Run the service

Step 2: Open the Services configuration window either by navigating to the Control Panel, followed by Administrative Tools, or simply search for the services from the start menu.

Step 3: The next step is to find the service and establish its property section by double-clicking or right-clicking the service.

Step 4: Go to the Log On tab for service account edits.

Step 5: Select This account, preceding choosing the appropriate account and accessing the account with the correct password.

Step 6: After updating the details, click OK or Apply to save.

Impact of Password Expiry on Service Accounts

Password expiry might impact Logon failures, so handling password expiry is crucial. Passwords expire after a certain period of time. Keep on monitoring the password policy within your domain. Otherwise, simply disable the password expiry for your service account, which is found in Active Directory.

How to Change the Service Account Password

Changing and resetting the service account password is as simple as that. Go through the steps for a streamlined process.

Step 1: Navigate Active Directory Users and Computers and find the service account.

Step 2: To reset the password, right-click the account and click on the Reset Password option, then enter a new password. There is another option which allows you to change the password on every logon, so make sure you have unchecked the option.

Step 3: The final step is updating the account credentials in your service. You can either manually change the credentials in the service properties or reinstall the service and provide the updated credentials by selecting the same account.

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Conclusion

In short, error 1069 logon failure in MongoDB can be resolved via two options: disabling password expiry and updating service account passwords.

In brief, our Support Experts demonstrated how to fix the “554 5.7.1 : Relay access denied” error.