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Error Moodle Stored File Cannot Readfile | Resolved

by | Sep 1, 2023

Learn how to resolve Moodle error Stored File Cannot Readfile. Our Moodle Support team is here to help you with your questions and concerns.

Error Moodle Stored File Cannot Readfile | Resolved

If you have been running into the following error message in Moodle, our experts are here to help.

“Stored file cannot readfile”

Error Moodle Stored File Cannot Readfile | Resolved

According to our experts, this error indicates that there is an issue with accessing or reading a file stored within the Moodle system.

Moodle is an open-source learning management system. It helps create online courses and e-learning platforms. We can upload and store files in Moodle’s file system for use in courses, assignments, resources, and activities.

Let’s take a look at some of the causes and fixes behind the “Stored file cannot readfile” error in Moodle:

  1. First, we have to check the file is still available in Moodle’s file system. If it has been deleted or moved, we have to re-upload it.
  2. Then, we must check the file’s permissions. In other words, make sure the Moodle process has the correct permissions to read the file.
  3. In case the file is corrupted or damaged, we have to replace it with a clean copy.
  4. If the error is related to the file’s path, we have to check that the file paths in Moodle’s settings are correct.
  5. Sometimes, Moodle may store files on the server’s file system or in a database. We have to ensure the storage mechanism is functioning properly.
  6. Then, clear Moodle’s cache as cached data can lead to errors.
  7. If the file information is stored in Moodle’s database, we have to check the database for errors.
  8. Next, check the server’s error logs for more information about the error.
  9. Update to the latest version of Moodle.
  10. If all else fails, we have to restore from a backup.

[Need assistance with a different issue? Our team is available 24/7.]

Conclusion

Today, our Support Techs demonstrated how to resolve the Moodle error – Stored File Cannot Readfile.

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