Read this article to learn more about forwarding and creating auto bcc in Zimbra. At Bobcares, with our Server Management Services, we can fix your server-related issues.

Auto-forwarding in Zimbra

Zimbra has both client and server parts, and it previously provided a desktop email client by the name of Zimbra Desktop. There are two versions of Zimbra: one is open-source and the other is commercial. With open-source mail clients, Zimbra is able to synchronize calendar, contact, and mail information.

Auto-forwarding is a helpful feature for email accounts expecting messages significant enough to need a prompt reply. The steps to set up an auto-forwarding email in Zimbra are as follows:

• Go to the Zimbra mail web client.
• Then access the email account.
• Toggle to the Preference Tab.
• Go to the Mail Tab.
• Enter your email address in the receiving messages section.
• Select “Save” and “Exit.”

Auto-BCC in Zimbra

We’ve to type in the following codes on the command-line prompt to set up auto-bcc in Zimbra:

• Using SSH, we can connect to the Zimbra server and log in as the super admin user.

  # su zimbra
• We use the command below to navigate to the conf folder.

  $ cd /opt/zimbra/conf
• We use the below code to confirm the folder’s location.

  $ pwd
• Then enter the primary email address and journal id as given below when editing the sender_bcc file.

  $ vi sender_bcc
  mark@bay.in  journal@bay-in.nature.com
  :save and quit

• Now restart the Zimbra using the below code.

  $ postconf -e 'sender_bcc_maps = hash:/opt/zimbra/conf/sender_bcc' 
  $ postfix reload

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Conclusion

To sum up, auto-forwarding and auto-bcc creation are great features in Zimbra, especially when handling messages which require an immediate response.