Do you know how to install Smarter mail on Windows server? We can help you with it.

SmarterMail is the webmail interface that allows users to send and receive emails by connecting to a web browser.

At Bobcares, we often get customer requests to install SmarterMail on the Windows server as part of our Server Management Services.

Today, we’ll explain how our Support Engineers configure the SmarterMail on the Windows server.

Minimum requirement to install SmarterMail on Windows Server

First let us discuss the minimum requirement to install SmarterMail on Windows server.

SmarterMail was designed to run with multiple applications on the same server based on the following minimum requirements:

• Microsoft .NET 4.7 Framework
• Windows Server 2012 R2 64-bit or higher. Microsoft IIS 8 and above.
• The server requires minimum 4GB RAM and 2 Core CPU.

Let us further discuss how our Support Engineers install SmarterMail on Windows Server.

How to Install SmarterMail on Windows Server?

The SmarterMail application is a popular mail server with rich features for normal and administrative users. It is an Exchange-level mail server software program and available at a low price compared to others. It requires less hardware, lower maintenance expenses, and provides greater stability to users.

Now, let’s see how Support Engineers install SmarterMail on the Windows server.

1. Firstly, we downloaded the SmarterMail installer and run it.

2. Then we review and agree to the license terms and conditions of the End User License Agreement (EULA).

3. We choose the installation folder, the default installation path is C:\Program Files (x86)\SmarterTools\SmarterMail\.

4. Complete installation wizard to finish SmarterMail installation.

5. After Install Shield Wizard, we run and complete the Setup Wizard.

6. In the setup wizard, we fill the below information.

• Hostname – we enter the server name or mail.example.com.
• Enter the Product License Key.
• After that, we fill the SmarterMail Primary administrator username and password.
• Then we select the SmarterMail Primary IP address.
• We provide the primary/secondary DNS server IPs.
• Also, we specify the path to store mail data.
• Finally, we set some set of rules for incoming mails.

Once we completed the setup wizard, we access the SmarterMail admin interface at the browser.

http://ServerIPaddress:9998

How we fixed the Error

Recently, one of our customers getting a blank page when he creates a mail account through Plesk. The following error can be found in Event Viewer.

SOAP failed. No additional info at (SmarterMail::checkResult line 160) at execute console command --add-mailname(vconsoleapp::start line 118) 

The error occurred when the SmarterMail is not enabled in Plesk. We make sure that the SmarterMail service is started and works properly.

Also, we enable the SmarterMail in the Plesk by Tools & Settings > Plesk Components > Mail Server.

[Need assistance to install SmarterMail on Windows Server? We’ll help you.]

Conclusion

In short, SmarterMail is the webmail interface that allows users to send and receive emails by connecting to a web browser. Today, we saw how our Support Engineers installed the SmarterMail in Windows server.