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Outlook PST Error 0x80040116 – How to resolve

by | Jan 1, 2021

Outlook PST Error 0x80040116 trigger when it fails to access an Outlook PST file.

As part of our Server Management Services, we assist our customers with several Outlook related errors.

Today, let us find how our Support Tech resolves the error.


Outlook PST Error 0x80040116

Microsoft Outlook is one of the most reliable software applications we can have on a computer system. It does not crash that often since it is a stable program.

However, there are some instances when even Microsoft Outlook faces corruption and can start displaying all sorts of error messages. Error 0X80040116 is an error message that Outlook generates when it fails to access an Outlook PST file.

Outlook PST Error 0x80040116

This error indicates that the PST file has issues and the software is not able to access its contents. Hence, we should look for a way to repair it as soon as possible.


Causes of Outlook PST Error 0x80040116

  • A damaged or corrupt Outlook PST file
  • Unexpected shutdown of the Outlook account or software
  • Bulky Outlook mailbox
  • Header file corruption
  • Over-sized PST file
  • Firewall or anti-virus program installed


Resolve Outlook PST Error 0x80040116

In order to resolve this error, our Support Engineers suggest the following methods.

How to Create New Outlook PST File

To create a new Outlook PST file, follow the steps given below:

  1. Click on the “Mail” option in the “Control Panel” icon.
  2. Then choose the “Show Profiles” option in the Mail Setup.
  3. First, click on the “Properties” button and then on the “Data Files” button in the dialog box that appears next.
    Outlook PST Error 0x80040116
  4. Then, select the “Set as Default” option from “Account Settings’.
    Error 0x80040116

If we have followed the steps correctly, we will have a new Outlook PST file. Now, it is time to repair the error.

  1. Click on the “New” button under the “Email” menu in the “Account Settings”.
    PST Error 0x80040116
  2. Fill out the information in “Add New Account”, mark the circle present in front of the option E-mail Account.
  3. Then, we should mark the circle present in front of the option labeled “Always use this profile”.

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Repair Corrupt Outlook PST with Using Scanpst.exe Utility

Scanpst.exe is a PST Repair utility provided in the MS Outlook software by Microsoft. This utility usually works fine but it has certain limitations. Hence, it might not be able to repair Outlook PST error 0X80040116.

The following are some of these limitations:

  • Cannot repair PST file headers and directory structure
  • The occurrence of the run time error during PST file repair
  • Unable to repair found folder & lost/erased items
  • Older Outlook versions having a size limit for an Outlook PST file of 2GB
  • Not programmed to fix unexpected errors

Note that if the Inbox repair tool fails to repair the error, a lot of data loss might occur.

[Error continues to prevail? We’d be happy to help]



To conclude, Outlook Error 0x80040116 tells us, there is some issue with the PST file we try to access. Today, we saw how our Support Techs go about with their fix.


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