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Failed to connect to mailserver at – 5 causes & fixes for this PHP error
Here at Bobcares.com, we provide Outsourced Tech Support to web hosting providers. As part of our service, we resolve website errors posted by hosting users. A common error we've seen in PHP applications is: Warning: mail() [function.mail]: Failed to connect to...
How to scan server for malware
Google blacklists up to 6,000 websites EVERY DAY for serving malware. Almost all of these sites are classified as "compromised sites", which means it was infected with malware without the knowledge of the site owner. A malware infection could lead to loss in SEO...
Private label support – 3 tips to ensure 100% transparency
Running a business can be hard. And it can be especially hard for small companies that doesn't have a big staff strength. As an SMB owner, you're always pressed for time. From sales & billing to product development & marketing, everything waits for your...
Technical support outsourcing – Watch out for these 3 pitfalls
Running an online service business can be hard. You have a budget to stick to, but you'll also need to provide 24/7 tech support, to prevent your customers going to your competitors. Technical support outsourcing is a great way to keep costs down while delivering a...
‘550 No rDNS entry for x.y.z.n’ explained and resolved
'550 no rDNS entry for xxx.xxx.xxx.xxx' means that there is no reverse DNS record for the sending email server. You may see this error in logs : Tue 2018-09-04 10:36:46: <-- 550-Sending server has no reverse DNS (PTR record) Or you may get a bounce back message :...
Best technical support – Top 3 qualities of a great support team
What makes your customers fans of your company? A flawless service gets you customer satisfaction, but you get true customer delight when you deliver fast, personalized assistance.
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