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Stay informed and inspired with our blogs to navigate and resolve any technical challenges that you may encounter.
How to prevent ‘Certificate for FILE “(CN: domain.com)” has expired!’ errors in your server
Earlier, only businesses that dealt with confidential information such as credit card or online transactions, were bothered about their website security. But with most advanced browsers now making HTTPS mandatory, and even Google considering it as a parameter for...
How to find the best Help Desk Support Company
24/7 support is pretty much a minimum requirement in web hosting and allied industries. Customers may need tech support at 2:00 am in the morning, on a Saturday, or even on Christmas night. But of course, you need your time off, and that's why it is important to find...
cPanel spam mitigation – How we fight spamming in cPanel servers
Spam mails are more than a mere nuisance for web hosts. When a server is spammed, valid mails get lost or delayed indefinitely in the pool of spam mails. Equally panicky situation is outbound spamming from your server. Your mail server IP can easily get blacklisted,...
Outsourcing technical support : Advantages and Disadvantages
Running a business can be immensely rewarding. But it can also be immensely exhausing, especially in an industry like Web Hosting or Digital Marketing. Customers would call you right in the middle of a family dinner, or servers would go down while you are travelling....
How to stop spam in support tickets – A guide for web hosts
Bobcares.com provides outsourced hosting support to web hosts. Many of our customers prefer to use Help Desk as the primary support channel, and often seek our assistance in configuring it the best way possible. A common issue reported by some of these web hosts is...
7 proven ways to secure WHMCS from hackers, malware and vulnerabilities
Bobcares.com provides outsourced hosting support to web hosts. Part of our services involve hardening critical web hosting apps such as WHMCS to prevent hacking, malware infection and vulnerability exploits. Over the past 10 years we've seen several WHMCS exploits...
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