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Upgrade CentOS 5 in your servers with Zero downtime
OS upgrades can get cumbersome at times, causing server down time or improper web site functioning. That is often the reason why some hosting providers shy away from upgrading their server OS in a timely manner. But updating the server OS to the latest stable version...
How to fix WHMCS database error ‘Could not connect to database server’
In our role as Outsourced server management specialists for web hosts, we manage web servers with various control panels and billing portals such as WHMCS, Blesta, HostBill, etc. WHMCS is a customer management, billing, and support system for web hosting providers,...
3 salient features that help us deliver outstanding multi-channel support for web hosts
Different customers prefer different modes of communication. While one person may be comfortable typing emails, other one may prefer a direct phone conversation. Urgency of the support request, convenience of the customers and availability of the channel also...
5 questions to ask your server monitoring service provider
Imagine that you are in the midst of an Ad-campaign and is dependent too much on e-mails. What if your mail server suddenly goes down and it majorly affects your business? Obviously, you'd be frustrated. Server uptime is therefore, always the utmost priority in web...
3 prime ingredients that help us deliver web server support par excellence
Web servers plays an integral role in web hosting, as they help render lightning fast websites for online businesses. But improperly configured or inadequately maintained web servers can cause website downtime and loss. In our role as Outsourced Tech Support for web...
cPanel backup guide – A fool-proof backup policy to safeguard your cPanel/WHM server
What all data should I backup? How often should I backup? How long should I keep the backup data? Where should I store the backup data? These are some of the common questions web hosts have, while deciding on a cPanel backup management system. In our role...
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