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Top 3 benefits of choosing a good web hosting technical support team
It is easy to get cheap deals from support service providers, but what if their poor quality costs you your valuable clientèle? While cost is one major deciding factor, a more important factor to consider, is their support quality. When you choose a superior quality...
5 ways how white label tech support can help your hosting business gain its momentum
The term 'White label' was coined out from the image of a white label that appears on the packaging of products. You get a white label and fill in the details of your product. That's what you do in outsourced phone services too. Expert technical expertise and...
Should you outsource customer support for your webhosting business?
No business can thrive without customers. That's why providing excellent customer support is a must. For customers to feel delighted, they should feel cared for, and their concerns should be addressed without delay. Delayed or poor quality support can shoo away your...
How our after hours phone service helped a webhost retain his customers
It is easy to make or break a customer relation over phone. A customer who experiences good quality support from you, would not only stick on to your business, but also helps promote your business by sharing their good support experiences with others too. But what if...
How a web host gained 80% savings with our cost-effective phone support services
Providing phone support services to customers helps web hosts gain an upper hand in the industry. But, what if the cost incurred for that is far more than you can afford? Many web hosts who operate phone support services inhouse, end up burning their fingers due to...
How Bobcares helped a web host reduce waiting time for his phone support customers
Customers prefer phone support when they are in a hurry or want to multi-task. Having to wait in queue for long to connect to the support team, can easily piss them off. The success of a phone support depends on how soon the customers can connect to the support. Here,...
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