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Stay informed and inspired with our blogs to navigate and resolve any technical challenges that you may encounter.
5 key factors that help us deliver transparent tech support services
Every customer prefers interacting with a support team who can easily relate to their issues and provide them with personal attention and prompt care in resolving their matters. That's why most hosting companies prefer to choose inhouse support team over an outsourced...
Secure your Windows 2003 and 2008 servers from WannaCry ransomware
WannaCry ransomware is all over the news now, causing the internet world to shake in doubt and fear. With over 200,000 computers in 150 countries being affected, the damage is really wide-spread. For businesses and servers that are affected by this malware, the impact...
Building custom software solutions – How we integrated WHMCS and oVirt API for a web hosting provider
Many web hosting companies use a single interface such as WHMCS to manage support, billing, account, domain management, etc. Our Hosting Support Engineers support several web hosts that use WHMCS to manage accounts. Some of these companies use oVirt to sell VPS...
Upgrade CentOS 5 in your servers with Zero downtime
OS upgrades can get cumbersome at times, causing server down time or improper web site functioning. That is often the reason why some hosting providers shy away from upgrading their server OS in a timely manner. But updating the server OS to the latest stable version...
How to fix WHMCS database error ‘Could not connect to database server’
In our role as Outsourced server management specialists for web hosts, we manage web servers with various control panels and billing portals such as WHMCS, Blesta, HostBill, etc. WHMCS is a customer management, billing, and support system for web hosting providers,...
3 salient features that help us deliver outstanding multi-channel support for web hosts
Different customers prefer different modes of communication. While one person may be comfortable typing emails, other one may prefer a direct phone conversation. Urgency of the support request, convenience of the customers and availability of the channel also...
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