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The host could not be found – How to resolve Outlook error (0x800ccc0d) in Odin Plesk email accounts

by Visakh S | Jul 15, 2015 | Plesk, Server Administration

Occasionally Odin Plesk customers report inability to send or receive emails reporting the following Outlook errors: The host 'mail.domain.com' could not be found. Please verify that you have entered the server name correctly. Account: 'username', Server:...

open_basedir restriction in effect – How to resolve access restriction error in Odin Plesk Linux servers

by Visakh S | Jul 11, 2015 | Plesk

Occasionally website owners report the error "Warning: realpath() [function.realpath]: open_basedir restriction in effect. File(/path/to/file) is not within the allowed path(s)" displayed for their websites in Odin Plesk servers. It usually happens after installing an...

How to fix “Fatal: unable to initialise SFTP on server” in Odin Plesk shared, VPS and dedicated servers

by Visakh S | Jul 6, 2015 | FTP, Plesk, Server Administration

Shared, VPS and dedicated server customers using Odin Plesk sometimes report inability to use SFTP. The error reported would be "Error: Fatal: unable to initialise SFTP on server: could not connect. Error: Could not connect to server". SFTP allows customers to...

How to sync your text messages (sms) in an Android phone with an Exchange email account

by Visakh S | Jul 2, 2015 | Server Administration

For businesses that use SMS for business correspondence (eg., taking orders, getting instructions from customers, etc.), it is important to sync them with the official mail address. It allows easy sharing of client instructions, and facilitate faster service...

How to safely recover/repair InnoDB tables in MySQL

by Visakh S | Jun 30, 2015 | MySQL, Server Management

Server crashes could leave databases in inconsistent states. While there are many tools available to repair MYISAM tables in MySQL, InnoDB repair is not always so straightforward. MySQL could refuse to start up, leaving you with in-determinate downtime. If your MySQL...

What is “OOM killed process httpd” and how to resolve it in OpenVZ or Virtuozzo VPS servers

by Visakh S | Jun 23, 2015 | Server Administration, Technical Support

In our role as Outsourced Tech Support for web hosts, VPS customers hosted in OpenVZ or Virtuozzo servers often report their sites crashing with the error OOM killed process httpd. It often happens with high traffic websites or with sites hosted in starter plans....