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Stay informed and inspired with our blogs to navigate and resolve any technical challenges that you may encounter.
Shell shock rescue – Tracing a bandwidth spike to outbound DDoS through the infamous Bash vulnerability
"This definitely is a problem with your monitoring system! I never used this bandwidth. I was on holiday!" The accounts department of the data center we managed referred this customer concern to us. His un-managed dedicated server showed a bandwidth spike of 20 times...
Reliable, scalable DNS – How DNS clustering and Centralized name servers resulted in fast, scalable and fault tolerant DNS service
The mood was upbeat. It was our weekly business review with a web host we support. Server improvements had resulted in zero service downtimes, and zero customer complaints on service reliability. It was time to figure out how to improve the infrastructure even...
No more “Sorry no backups” – Restore backups from any day using open source and cPanel backup utilities
"It makes no sense!", so started a tech support chat one Tuesday morning. An e-commerce site had seen a sudden drop in online orders, and the reason was traced to Google branding it as a malware source. The web site looked perfectly normal, and the webmaster was...
How to hire the best systems administrator – Top 5 characteristics of an ideal server administrator
One of the popular questions we get asked is, "When you hire system administrators what qualities do you look for?" Instead of boring you with our recruitment format, let's approach this question from another angle. Since 2001, Bobcares systems administrators have...
cPanel logs locations for Web, Mail, FTP, WHM and MySQL services
cPanel logs provide a goldmine of information to quickly resolve various customer issues and server errors. Here's a list of the cPanel logs most commonly used by our expert server administrators, and the commonly sought information in them. cPanel mail logs - SMTP...
Are your cPanel/WHM or Plesk servers infected with CryptoPHP?
CryptoPHP is a well developed backdoor malware that is spread through themes for popular CMS like WordPress, Joomla and Drupal, etc. It runs a bot in your server, and allows remote control for the attacker controlling the botnet. The attacker can then use your server...
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