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Seeing undeliverable mails due to IP blocks? Here’s how your web hosting business can keep out of spam blacklists

by Visakh S | Sep 2, 2014 | Server Administration

At one time or another, every shared web hosting company has had to deal with email blacklisting issues. Hacked web sites, stolen/leaked account login details, or improperly configured mail servers allow hackers to send out thousands of spam, raising red flags in IP...

Is cPanel firewall issues causing frequent service downtimes? Here’s how you can protect your hosting business

by Visakh S | Aug 31, 2014 | cPanel, Server Administration

If you have cPanel shared hosting servers, chances are that you will be using Config Server Firewall (CSF) and Login Failure Daemon (LFD) firewall to secure your server. While they provide great out of the box security, it's default settings can cause Connection Timed...

Shared hosting support – Top five best practices to reduce customer complaints

by Visakh S | Jul 9, 2014 | Technical Support

In a previous post we covered top 10 tips to make shared hosting a success. In this post, we will look into the top 5 queries commonly posted by shared hosting customers, and the best practices to resolve them. 1. This is all new to me. Help me! Issue : Based...

World Environment Day 2014 at Bobcares

by Visakh S | Jun 5, 2014 | Server Administration

World Environment Day was observed with much fanfare today at Bobcares Cochin campus. This is the 4th consecutive year WED is observed at Bobcares. To mark the occassion, tree saplings were planted in the campus by our latest batch of tech support engineers. One of...

Bobcares presents the Power Pack Support bundle at HostingCon 2014

by Visakh S | Jun 2, 2014 | Server Administration

For the second year in a row, Bobcares is bringing you the Power Pack Support bundle to give a boost to your hosting business. This support bundle, worth $40,000, is a part of the Premium Service Provider Package, which is an innovative give away package created in...

Bobcares at HostingCon 2014, June 16-18 | Miami Beach, Florida

by Visakh S | May 30, 2014 | Server Administration

Do you feel the heat yet? 🙂 Yes, the most popular conference in web hosting industry is just around the corner. And yes, Bobcares is going to be present at the 10th anniversary of HostingCon. If you haven't registered yet, use the Bobcares coupon code Bobcares2014 to...