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Stay informed and inspired with our blogs to navigate and resolve any technical challenges that you may encounter.
Linode Jitsi | Beginner’s guide
Linode Jitsi is a collection of open source projects that combine to provide essential utilities such as Jitsi Meet. Bobcares, as a part of our Server Management Service, offers solutions to every Linode query that comes our way. Linode Jitsi Jitsi is a collection of...
Outsourcing Experts offer Live Chat support Best Practices
Outsourcing experts excel in the art of live chat support. It is understandable why companies seek skilled live chat service providers. Live chat offers customers an easy way to reach out to a business or organization. The live chat feature is often available on the...
Live chat staffing requirements before Outsourcing
Once a business or organization makes the call to outsource live chat support, the next question is to determine the staffing requirements. There are several third-party companies that offer different types of outsourcing services like live chat support staffing. This...
Exim disable ipv6: Explained.
Let us take a closer look into how to disable ipv6 on Exim within a few simple steps with the assistance of our Server management services at Bobcares. Exim It is a message transfer agent (MTA) for Unix computers that are in link to the Internet. It is provided for...
Imunify360 Stand-alone setup
Let us take a look at Imunify360's Stand-alone setup in detail. At Bobcares with our Server Management Service, we can give you a complete guide on how to perform the imunify360's Stand-alone setup in detail. Imunify360 stand-alone installation VPS owners can utilize...
Pulse Secure MFA Azure
Let us go through a detailed note on pulse secure MFA azure. As part of our Server management support, Bobcares responds to all questions on securing Pulse secure with the help of MFA, no matter how big or small. Juniper/Pulse Secure SSL VPN appliance and...
PHP-FPM tuning for high load – The Best practices!
"We're having high overload in the php fpm service (it loads the 16 VCPU with 100%). I've to restart the service 4 times. We need your help." We got this request recently from a server owner who was facing high CPU load due to PHP-FPM processes. In our role as...
“331 password required for ftp” – What is this error & How to fix it
File Transfer Protocol (FTP) is a great way to share files and directories. With additional options to transfer large files, resume from failed transfer, scheduled uploads etc. FTP is quite popular. But at times, these transfer may not work correctly. Then...
“Failed: Array” error in WHMCS? Here’s how to fix it
For large Cpanel web hosting providers, manually managing invoice generation, server additions, account creation, deletion, etc. is a tedious task. Billing automation tools like “WHMCS” help Web Hosts to complete these tasks in a jiffy. But, sometimes a version...
wp_mail() function not working? Here’s how to fix it
Wordpress website owners prefer the built-in "wp_mail()" function, because they can send emails easily. But, sometimes wp_mail() function doesn't work properly due to server security restrictions, IP blacklists, etc. "My wp_mail() function not works" is a common...
Naxsi vs ModSecurity – Which is the best for me?
Cyber criminals hack nearly 50000 websites a day! That is why, most Web Hosts need to enable firewall programs like ModSecurity, NAXSI etc. to defend these server hacks. Although both of them are free, the choice of Naxsi vs Modsecurity depends largely on the server...
How to fix “Insecure Permissions Check” warning in WHMCS
Maintaining business systems can be really hard. When it comes to billing software like WHMCS, security is a crucial aspect. You can't take risk with sensitive information like customer data, credit card data, etc. At Bobcares, our Server Engineers periodically review...
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Install DirectAdmin Ubuntu
Let us take a look at how to Install and manage DirectAdmin on Ubuntu in detail. Bobcares answers all of your questions on DirectAdmin no matter the size, as part of our DirectAdmin support DirectAdmin DirectAdmin allows to manage DNS, a list of available IP...
KPIs to Measure Outsourced Support Team Performance
Although customer support outsourcing offers a lot of advantages, it depends on the support team’s performance. Bringing in reliable third parties like Bobcares ensures that the end-user team’s support is on point. Additionally, it strengthens customer relationships....
Outsource Tech Support: Top perks
Outsource tech support and learn about the several advantages it offers over the traditional system of hiring in-house staff. Businesses can focus on core aspects of their operations while the outsourced experts handle customer support efficiently. Let's take a quick...
Add Addon Domain DirectAdmin: How to?
Let us take a closer look at Add addon domain on the DirectAdmin and how to set it up. At Bobcares our DirectAdmin support services can you a detailed guide on how to complete the process from the DirectAdmin control panel in a few simple steps. Addon Domain...
DigitalOcean Load Balancer Health Check | What is it?
DigitalOcean Load Balancer Health Check ensures the better performance of the Droplets. Bobcares responds to all queries, no matter how big or small, as part of our DigitalOcean Managed Services. DigitalOcean Load Balancer Health Check A health check is a scheduled...
MariaDB ODBC Driver | What All We Need To Know?
MariaDB ODBC Driver helps to connect databases from object-oriented and object-based programming languages. At Bobcares, with our Server Management Service, we can handle your MariaDB issues. MariaDB ODBC Driver MariaDB ODBC Driver is a database driver that uses the...
