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Session storage disabled or unavailable error in Salesforce

by | Dec 26, 2021

Stuck with session storage disabled or unavailable error in Salesforce? We can help you.

At Bobcares, we offer solutions for every query, big and small, as a part of our Server Management Service.

Let’s take a look at how our Support Team help a customer  deal with this Salesforce error.

How to resolve session storage disabled or unavailable error in Salesforce?

Salesforce is customer relationship management (CRM) platform.

When opening a Jira issue, the following message appears on the screen:

session storage disabled or unavailable error in Salesforce

Usually, this happens when a user enables the “Block third-party cookies” settings in Chrome (or a similar setting in other browsers).

Today, let us see the steps followed by support Techs to resolve it:

  1. On your computer, open Chrome.
  2. Then, at the top right, click More> Settings.
  3. Next, scroll down to Privacy and security, and click Cookies and other site data.
  4. Then, select the option “Allow all cookies” or add https://sfjc.servicerocket.io/ under “Sites that can always use cookies“.

sfjc.servicerocket.io is an intermediary server that transfers data between Jira and Salesforce.

[Need a solution to another query? We are just a click away.]

Conclusion

Today, we saw steps followed by our Support Engineers to resolve session storage disabled error in Salesforce.

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