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SMTP Authentication Failure Cisco Packet Tracer | Fixed

by | Jul 30, 2023

“SMTP Authentication Failure in Cisco Packet Tracer” often refers to an issue experienced when configuring and testing email-related features within the simulation environment. Bobcares, as a part of our Server Management Service offers solutions to every query that comes our way.

SMTP Authentication Failure in Cisco Packet Tracer: Reasons

“SMTP Authentication Failure” often refers to an issue experienced when setting up and testing email-related features within the Cisco environment. Cisco Packet Tracer is a network simulation app that allows users to design virtual network topologies and test various network protocols and services while learning and practicing networking fundamentals.

smtp authentication failure cisco packet tracer

We may face an SMTP failure when configuring email-related services in Cisco Packet Tracer, such as email notifications, email alerts, or SMTP (Simple Mail Transfer Protocol) setups, for a variety of reasons:

1. SMTP Server Configuration: In order to send emails, the SMTP server settings must be correctly configured. This includes giving the proper SMTP server address, port number, and whether or not authentication is necessary.

2. Authentication Information: If the SMTP server requires authentication, we must enter the correct login details to authenticate and authorize the Cisco Packet Tracer device to send emails over the SMTP server.

3. Incorrect Username or Password: Check that we have provided the right SMTP server logins. Incorrect or invalid logins will result in a validation failure.

4. Internet Connectivity: Check that the simulated network in Cisco Packet Tracer has appropriate internet access to reach the SMTP server. A lack of internet connectivity or incorrectly configured network settings can hamper communication with the SMTP server.

5. limits on SMTP Servers: Some SMTP servers may include security limits that prevent particular IP addresses (such as those from simulated networks) from delivering emails without authorization. Check if the SMTP server accepts connections from the Cisco Packet Tracer device’s source IP address.

6. Firewall or Security Software: If the device or network has firewalls or security software that blocks outbound SMTP communication, it may result in an SMTP authentication failure.

SMTP Authentication Failure in Cisco Packet Tracer: Fixes

1. Check the Packet Tracer device’s SMTP server setup again.

2. Check that the SMTP server requires authentication and enter the appropriate login details.

3. To reach the SMTP server, ensure that the Cisco Packet Tracer equipment has sufficient internet connectivity.

4. Examine the firewall and security software for any applications that may be preventing SMTP traffic.

5. Examine the SMTP server logs if possible to obtain further information about the authentication failure.

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Conclusion

The article explains some of the causes for the “SMTP Authentication Failure in Cisco Packet Tracer”, along with the fixes from our Tech team.

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