by Manu Menon | Jul 17, 2024 | Latest, Technical Support
Understanding the Technical Support Outsourcing Process It is important to learn about the technical support outsourcing process. Outsourcing technical support means hiring an external vendor to manage tech support services. This third-party provider acts as a help...
by Manu Menon | Dec 3, 2022 | Latest, Outsourced Support, Technical Support
24/7 Technical Support plays an important role in building up and building up customer happiness. It is important to provide round the clock professional support. It is important to give answers to their questions and doubts about your product or service. This...
by Nikhath K | Sep 24, 2022 | Latest, Outsourced Support, Technical Support
Outsourcing technical support services have been a common practice for decades. With technological advancements, outsourcing technical support has also evolved. Organizations can now outsource technical services to on-shore, near-shore or off-shore third parties....
by Nikhath K | Sep 14, 2022 | Latest, Outsourced Support
Outsourced hosting support is no longer an anomaly in today’s competitive market. In fact, outsourcing web hosting support has become the norm when it comes to getting a leg up over the competition. Excellent web hosting support is one way to stand apart from the...
by Reeshma Mathews | Oct 11, 2017 | Technical Support
It is easy to get cheap deals from support service providers, but what if their poor quality costs you your valuable clientèle? While cost is one major deciding factor, a more important factor to consider, is their support quality. When you choose a superior quality...
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