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Uncaught Error Class ‘Redis’ Not Found | Resolved

by | Aug 19, 2023

Read the article to find out the “uncaught error class ‘Redis’ not found.” Bobcares, as a part of our Server Management Service offers solutions to every Redis query that comes our way.

The “uncaught error class ‘redis’ not found” issue

When PHP is unable to locate the Redis extension, which is necessary to access the Redis functionality in the PHP code, the error message “Uncaught Error: Class ‘Redis’ not found” frequently appears.

uncaught error class 'redis' not found

Troubleshooting “uncaught error class ‘redis’ not found”

1. First, make sure the server has the Redis extension installed. PHP does not come with the Redis extension by default; we must install it individually.

2. We can install the Redis extension based on the server’s operating system and package manager. We need to restart the web server after installing the extension in order for the modifications to take effect.

3. Make sure that the PHP configuration has the Redis extension enabled. Also, make sure the line that loads the Redis extension is uncommented by opening the php.ini file.

4. Restart the web server after making modifications to the php.ini file.

5. If we want to check if the Redis extension is listed and enabled, we can construct a PHP script that contains phpinfo() and visit it from the browser. To find the Redis section, type “redis” into the page’s search bar.

6. Make sure the code doesn’t contain any instances of the class “Redis” with the same name. Having a naming dispute may result in this problem.

7. Also, ensure the autoloading is configured appropriately to load the Redis extension if we’re using a PHP framework.

8. Confirm we are interacting with Redis using the correct class and method names.

9. Finally, verify that the Redis extension we installed is compatible with the version of PHP we are using.

[Want to learn more? Reach out to us if you have any further questions.]

Conclusion

The article outlines some of the steps from our Tech team in order to fix the “uncaught error class ‘redis’ not found” issue.

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