Are you trying to fix the WHMCS module command error?

Usually, this error occurs when a third party module provides a response that WHMCS is unable to recognize and interpret.

At Bobcares, we often receive requests to solve this error as part of our Server Management Services.

Today, let’s check this error in detail and see how our Support Engineers fix it easily.

Why does the WHMCS module command error occur?

We’ve seen many of our WHMCS customer experience this error message.

And, it occurs mainly due to errors with some third party system or modules in the WHMCS.

Modules are the part of WHMCS that helps the software to communicate with third-party services and APIs, such as web servers, payment gateways, etc.

It will display an “Unknown error” message which makes it difficult to trace the root cause of the actual error.

How we fix the WHMCS module command error?

So, pointing out the exact cause is the most crucial step while encountering unknown error messages.

Recently one of our customers approached us with WHMCS error. He frequently got an “Unknown error” message displayed when he use WHMCS.

Our Support Engineers checked the error in detail and followed the below steps to trace the real cause of the error.

1. Firstly, we navigate to Utilities >>Logs >>Module Log.
2. Then, we click Enable Debug Logging.
3. Now, we reproduce the error.
4. Finally, refresh the module log page.

The details of the interaction between the WHMCS and the module will display on-screen for analysis.

And, after getting an idea about the real cause of the error, we try to fix it using different methods.

Also, it is important to disable the debugging tool once the troubleshooting has been completed. For that, we click on the Disable Debug Logging option.

[Needmore assistance to fix this error?- We’ll help you.]

Conclusion

In short, the WHMCS module command error occurs mainly when some third-party module provides a response that WHMCS is unable to recognize and interpret. Today, we have discussed how our Support Engineers trace the real error for our customers.