How to fix the issue, of “blacklisted domain in CyberPanel”? Read the article to find out more. Bobcares, as a part of our CyberPanel Support offers solutions to every query that comes our way.

Fixing blaclisted domain in CyberPanel

When we try to create a website account with CyberPanel, we may sometime encounter the “blacklisted domain” message. However, after checking the domain on multiple domain blacklist checkers, we may find no issue with the domain.

In such a case, we must understand that the CyberPanel has a line of code that prevents the domain from being the same as the server’s hostname. For instance, the socket.gethostname() can be an offender. This line will prevent the server’s hostname to be used as a website account.

In this post, we’ll look into two methods to fix this issue.

Method 1

We can simply remove socket.gethostname() from acl.py, which is placed in this directory, to fix the issue:

With this line of command, we can search for it if it is in a different directory:

If the location of CyberPanel is in the same directory, then we can also use the below code to fix the issue:

Method 2

Altering the server’s hostname is another way to fix this. We can use the below code to change the server’s hostname:

Restart the CyberPanel after updating the hostname of the server using the below code:

We can try again to create the website account after completing any of the above methods.

[Want to learn more? Reach out to us if you have any further questions.]

Conclusion

We can easily fix the “blacklisted domain” issue in CyberPanel by carrying out any of the two methods from our Tech team described in this article.