by Visakh S | Jul 23, 2015 | cPanel
Customers who use Outlook to access email accounts hosted on cPanel/WHM email servers sometimes report the error 503 Valid RCPT command must precede DATA when trying to send their mails. This is often reported for servers in which SMTP authentication is enabled. What...
by Visakh S | Jul 18, 2015 | Server Administration, Technical Support
In our role as Outsourced Tech Support for web hosts, trouble-shooting and maintaining IIS web servers is something our engineers do on a regular basis. We’ve seen that, in Windows dedicated servers and VPS, users sometimes request assistance in troubleshooting...
by Visakh S | Jul 17, 2015 | Plesk, Technical Support
In Odin Plesk Windows servers, customers sometimes report their sites being unavailable with the error showing : “HTTP Error 503. The service is unavailable.” This usually happens after a major change like a migration, site restore, etc., and leads to all...
by Visakh S | Jul 15, 2015 | Plesk, Server Administration
Occasionally Odin Plesk customers report inability to send or receive emails reporting the following Outlook errors: The host ‘mail.domain.com’ could not be found. Please verify that you have entered the server name correctly. Account:...
by Visakh S | Jul 11, 2015 | Plesk
Occasionally website owners report the error “Warning: realpath() [function.realpath]: open_basedir restriction in effect. File(/path/to/file) is not within the allowed path(s)” displayed for their websites in Odin Plesk servers. It usually happens after...
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