by Visakh S | Apr 13, 2018 | Server Management
24/7 support is pretty much a minimum requirement in web hosting and allied industries. Customers may need tech support at 2:00 am in the morning, on a Saturday, or even on Christmas night. But of course, you need your time off, and that’s why it is important to...
by Visakh S | Apr 11, 2018 | Server Management, Technical Support
Running a business can be immensely rewarding. But it can also be immensely exhausing, especially in an industry like Web Hosting or Digital Marketing. Customers would call you right in the middle of a family dinner, or servers would go down while you are travelling....
by Visakh S | Apr 7, 2018 | Server Administration
Bobcares.com provides outsourced hosting support to web hosts. Many of our customers prefer to use Help Desk as the primary support channel, and often seek our assistance in configuring it the best way possible. A common issue reported by some of these web hosts is...
by Visakh S | Apr 5, 2018 | Technical Support
Bobcares.com provides outsourced hosting support to web hosts. Part of our services involve hardening critical web hosting apps such as WHMCS to prevent hacking, malware infection and vulnerability exploits. Over the past 10 years we’ve seen several WHMCS...
by Visakh S | Mar 31, 2018 | Server Management
Owning a server is much like owning a car. You don’t have to be an automobile engineer to ride around in a car. It’ll take you places. You just need to fill in gas, check air pressure, and occasionally get it serviced. In the same way, you don’t have...
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