by Visakh S | Jan 17, 2015 | cPanel, Technical Support
“It makes no sense!”, so started a tech support chat one Tuesday morning. An e-commerce site had seen a sudden drop in online orders, and the reason was traced to Google branding it as a malware source. The web site looked perfectly normal, and the...
by Visakh S | Jan 8, 2015 | cPanel, FTP, MySQL, Technical Support
cPanel logs provide a goldmine of information to quickly resolve various customer issues and server errors. Here’s a list of the cPanel logs most commonly used by our expert server administrators, and the commonly sought information in them. cPanel mail logs...
by Visakh S | Nov 28, 2014 | cPanel, DirectAdmin, Drupal, Plesk, Server Administration, WordPress
CryptoPHP is a well developed backdoor malware that is spread through themes for popular CMS like WordPress, Joomla and Drupal, etc. It runs a bot in your server, and allows remote control for the attacker controlling the botnet. The attacker can then use your server...
by Visakh S | Oct 16, 2014 | Apache, cPanel, FTP, Nginx
UPDATE 17th Oct – Some browsers like Firefox and IE 6 are reporting issues when SSLv3 is disabled. Fortunately, SSLv3 fix is available from OpenSSL, and major distros would soon be putting it to their repos. SSLv3 disabling can soon be done in a phased manner....
by Visakh S | Oct 9, 2014 | cPanel, Server Administration, WordPress
“My WordPress is broke after migration.” “My WordPress links are not working.” “I cant login to admin page!” “My theme and stylesheet is all messed up!” “WordPress site images are missing.” If you are a...
by Visakh S | Oct 8, 2014 | cPanel, Server Administration, WordPress
“All WordPress images have disappeared!” “My wordpress site is broken!” “My WordPress style sheet is gone!” Missing images and files are common issues in WordPress sites hosted in cPanel/WHM servers. A wide variety of changes...
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