by Hamish Oscar Lawrence | Mar 29, 2009 | Technical Support
Team activities play an indispensable role in the growth of an organization. A set of well co-ordinated team activities help an organization achieve its goals faster and to aim greater heights. Well, what exactly is Team Activity? How can we define it and what are the...
by Hamish Oscar Lawrence | Mar 21, 2009 | cPanel, Technical Support
Customer is the blood-line of any industry. Customer Satisfaction involves the extent or the degree to which, a company’s services meet the requirements of its customer. It is mandatory for ISO certified companies to measure their customer satisfaction, and to...
by Hamish Oscar Lawrence | Mar 13, 2009 | cPanel, Technical Support
Yes, it’s a bad economy. We all know that. If being bombarded with bad news wasn’t bad enough, it’s even harder when this reality dawns on your own business. How can Web Hosts or for that matter any business deal with the recession? While there are...
by Hamish Oscar Lawrence | Mar 6, 2009 | cPanel, Server Administration, Technical Support
Server Management is not about just having someone to check if your server is online. Server Managers are the ones you entrust to see that your server software is up to date, the security patches that you have in place are working, the firewall of the server is secure...
by Hamish Oscar Lawrence | Feb 27, 2009 | Magento, Technical Support
“Boss, I’m done. I can solve all support issues that come to my queue. I know cPanel, Apache, and Qmail. I feel that there is no more challenge in work”. That was me, speaking to my boss after working as a support engineer in Bobcares for one year....
by Hamish Oscar Lawrence | Feb 21, 2009 | Technical Support
How quick and efficiently are your customers taken care of – This is one of the most important factor that distinguishes your web host support from the others. The customers contacting your support team expects a speedy resolution to the problems that they face....
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