Bobcares

Cloudflare Origin Certificate Not Trusted : How to solve ?

by | Apr 19, 2022

Cloudflare origin certificate not trusted error means the website is not being protected by Cloudflare. We are here to help you.

As part of our Server Management, Bobcares provides solutions to all queries, large and small.

Let’s take a look at how our Support Team assists a customer with this issue.

Cloudflare origin certificate not trusted

The purpose of the Cloudflare origin certificate is to secure the TLS connection between Cloudflare and our endpoint. It cannot be used in place of a genuine certificate.

Cloudflare’s SSL is only effective when our website’s traffic is routed through Cloudflare.

The “Cloudflare Origin Certificate” is a certificate that only Cloudflare trusts, not browsers. If we receive the error: cloudflare origin certificate not trusted, it means that Cloudflare is not protecting us.

Steps to resolve cloudflare origin certificate not trusted error

We have followed the steps below to resolve the issue:-

  • Firstly, Navigate to the DNS section of the Cloudflare dashboard.
  • Secondly, locate the “A” or “CNAME” record for the domain that is causing the problem.
  • Checked whether the DNS entry has an orange cloud icon on the right. If the cloud is grey, Cloudflare’s SSL does not work.
  • Finally, we click on the cloud icon to make it orange if it is grey.

Cloudflare should now be routing our website with a valid SSL certificate. Once enabled, we will almost certainly have to wait a few moments for the DNS propagation before the domain will be securely accessible.

Check that the SSL/TLS app’s “SSL mode” is set to Full (strict). When we install the “Cloudflare origin certificate” or another SSL certificate on our server, this is required.

cloudflare origin certificate not trusted

If the DNS records are always proxied, we can keep the Origin certificate. Otherwise, configure a publicly accepted certificate, such as Lets Encrypt.

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Conclusion

In conclusion, Bobcares’ expert Support engineers demonstrated how to resolve the cloudflare origin certificate not trusted error.

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