Learn how to resolve the AutoSSL reduced SSL coverage error in cPanel. Our cPanel Support team is here to help you with your questions and concerns.

cPanel AutoSSL reduced SSL coverage Error | Resolved

If you are here, it is likely that you received an email with “AutoSSL reduced SSL coverage” in the subject field. According to our experts, this email is a result of issues faced by cPanel while trying to set up SSL for one or more domains or subdomains.

In most cases, the email message will also include a list of the domains that failed DCV. DCV, short for Domain Control Validation verifies if we have access to the domain name for which an SSL certificate is being issued.

Furthermore, we will also be able to see why the validation failed in the error message.

Although Validation may fail due to several reasons, the most common ones are:

• The web hosting solution’s IP address is not linked to the domain name.
• A record for the domain name does not exist.
• Cannot validate via HTTP as access to the generated file is blocked.

How to solve AutoSSL reduced SSL coverage error

As mentioned earlier, the error message will give us a clue about the reason behind the issue. We can use this information to solve the error.

For instance, if DCV failed because the domain name’s A record does not point to the IP address of our web hosting solution, we have to correct the A record or exclude the domain name from AutoSSL.

Similarly, if the error is due to a missing A record, we have to set one up at our DNS provider. We also have to make sure it points to the IP address of our web hosting solution.

In case we do not use our name servers, AutoSSL tries to validate via HTTP. However, if this attempt is blocked by the security software we will get an error message. In this scenario, we have to disable the rule in the .htaccess file on our website that is denying access to this folder.

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Conclusion

To conclude, our Support Techs demonstrated how to resolve the AutoSSL reduced SSL coverage error in cPanel.