Learn how to change the default notification email address in DirectAdmin. Our DirectAdmin Support team is here to help you with your questions and concerns.

How to Change the Default Notification Email Address in DirectAdmin

Managing the web hosting environment efficiently involves customizing various settings to suit our organizational needs.

One such customization is changing DirectAdmin’s default email address to send notifications.

Whether we want to align notifications with our branding or ensure they come from a more recognizable address, this guide will walk you through the process seamlessly.

Why Change the Default Email Address?

Before we begin, let’s take a look at some of the reasons why changing the default email address is a good idea:

• Using an email like support@mydomain.com instead of user@mydomain.com enhances brand recognition.
• Custom email addresses can improve the likelihood of our notifications reaching recipients’ inboxes rather than spam folders.
• A tailored email address reflects a more professional image to the clients and users.

How to Change the Default Email Address

1. Start by accessing the DirectAdmin control panel:
   • URL Format: We can log in via https://my-domain.com:2222.
   • Credentials: Enter the admin username and password to gain access.
2. Once logged in, look for the Account Manager option in the top navigation bar. This section lets us manage user accounts and reseller profiles effectively.
3. To view and manage reseller accounts, click on List Resellers. This will display a list of all reseller accounts associated with the DirectAdmin installation.
4. Then, identify the reseller whose notification email we want to change and click the name.
5. Now, click the ACTIONS button and select Show User Data to view detailed account information.
6. Next, head to the user data section and click on the Account Info tab.
7. Now, update the notification email in the field labeled Email within the Account Info section.
8. Finally, click on Save EMail to apply the new settings.

Additional Considerations

While changing the default email address is straightforward, additional factors and advanced configurations are needed to optimize our email notifications further.

• DirectAdmin typically uses a default email format, such as login@domain.com, for system notifications. If this default doesn’t align with your preferences, we can customize it. Changing it to a more recognizable email like support@mydomain.com for better recognition by recipients.
• Furthermore, DirectAdmin allows deeper customization through configuration files.
  1. Log in to the server via SSH as an admin.
  2. Locate the user.conf file and open it using a text editor.
  3. Find the email field corresponding to the user or reseller account and update it with the desired email address.
  4. After making changes, save the file.
  5. Finally, restart DirectAdmin services to apply the changes:

     service directadmin restart
• If we want more control over how emails are sent from DirectAdmin, customize the SMTP settings:
  1. Go to the Email or SMTP sections under the configuration settings in the DirectAdmin interface.
  2. Then,  set parameters such as:
     • SMTP Server Address: The address of your outgoing mail server.
     • Port Number: Common ports include 587 for TLS or 465 for SSL.
     • Authentication Details: Username and password for the SMTP server must be provided if authentication is required.
  3. Save the SMTP settings.
  4. Then, send a test email to ensure that notifications are being sent correctly through the new SMTP configuration.

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Conclusion

Customizing the default notification email address in DirectAdmin helps maintain brand consistency and ensures that our communications are professional and reliable.

In brief, our Support Experts demonstrated how to change DirectAdmin’s default notification email address.