Bobcares

FTP Error 12031 – How to fix it?

by | Jan 17, 2020

Looking for a solution to the FTP error 12031? We can help you fix it.

The Error 12031 occurs mainly due to two reasons. They are the connection with the server is either reset or it is not working properly.

At Bobcares, we often get requests from our customers regarding the FTP errors as a part of our Server Management Services.

Today, Let’s see how our Support Engineers help our customers resolve this error.

 

Why the FTP Error 12031 occurs?

The error 12031 occurs due to different reasons. The FTP Error 12031 indicates the failure of obtaining files from the FTP server.

Also, the error 12031 indicates that the connection to the server is reset or not working properly and it is caused by the poor internet connection.

Furthermore, the error 12031 may also occur due to invalid registry entries, outdated drivers or maybe a Firewall issue.

FTP Error 12031

 

How we fix the Error 12031?

Recently, one of our customers approached us with Error 12031. Now let’s take a look at how our Support Engineers checked the error and fixed it. We follow the below methods to resolve the error 12031.

 

1. Select the Passive FTP

Sometimes, customers get 12031 error code while accessing the websites in Internet Explorer. We recommend the customers to Reset Internet Explorer Settings feature and provide them the below steps to do the same.

  • Open the Internet Explorer.
  • Then click on Tools and then click on Internet Options.
  • After that, go to the Advanced tab.
  • Finally, click to select the Use Passive FTP checkbox.

 

2. Disable Firewall

If the customers are unable to connect to the server and encountering the error code 12031 then we recommend them disabling Firewall on the PC.

 

[Need more help to fix the FTP Error 12031?- We’re available 24/7.]

 

Conclusion

In short, the FTP error 12031 occurs mainly due to the connection with the server is either reset or it is not working properly. Today we saw how our Support Engineers fix this error for our customers.

PREVENT YOUR SERVER FROM CRASHING!

Never again lose customers to poor server speed! Let us help you.

Our server experts will monitor & maintain your server 24/7 so that it remains lightning fast and secure.

GET STARTED

var google_conversion_label = "owonCMyG5nEQ0aD71QM";

0 Comments

Submit a Comment

Your email address will not be published. Required fields are marked *

Never again lose customers to poor
server speed! Let us help you.

Privacy Preference Center

Necessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

PHPSESSID - Preserves user session state across page requests.

gdpr[consent_types] - Used to store user consents.

gdpr[allowed_cookies] - Used to store user allowed cookies.

PHPSESSID, gdpr[consent_types], gdpr[allowed_cookies]
PHPSESSID
WHMCSpKDlPzh2chML

Statistics

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

_ga - Preserves user session state across page requests.

_gat - Used by Google Analytics to throttle request rate

_gid - Registers a unique ID that is used to generate statistical data on how you use the website.

smartlookCookie - Used to collect user device and location information of the site visitors to improve the websites User Experience.

_ga, _gat, _gid
_ga, _gat, _gid
smartlookCookie
_clck, _clsk, CLID, ANONCHK, MR, MUID, SM

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

IDE - Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.

test_cookie - Used to check if the user's browser supports cookies.

1P_JAR - Google cookie. These cookies are used to collect website statistics and track conversion rates.

NID - Registers a unique ID that identifies a returning user's device. The ID is used for serving ads that are most relevant to the user.

DV - Google ad personalisation

_reb2bgeo - The visitor's geographical location

_reb2bloaded - Whether or not the script loaded for the visitor

_reb2bref - The referring URL for the visit

_reb2bsessionID - The visitor's RB2B session ID

_reb2buid - The visitor's RB2B user ID

IDE, test_cookie, 1P_JAR, NID, DV, NID
IDE, test_cookie
1P_JAR, NID, DV
NID
hblid
_reb2bgeo, _reb2bloaded, _reb2bref, _reb2bsessionID, _reb2buid

Security

These are essential site cookies, used by the google reCAPTCHA. These cookies use an unique identifier to verify if a visitor is human or a bot.

SID, APISID, HSID, NID, PREF
SID, APISID, HSID, NID, PREF