Wondering how to resolve ModSecurity audit.log file is not rotated for domain in Plesk? We can help you.

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Let’s take a look at how our Support Team help a customer  deal with this Plesk error.

How to resolve ModSecurity audit.log file is not rotated for domain in Plesk?

Usually, the main log in ModSecurity is the audit log, which logs all attacks, including potential attacks, that occur.

Some of the symptoms of the issue are as shown below:

• Firstly, ModSecurity audit.log file is not rotate for example.com domain in Plesk > Domains > example.com > Logs > Manage log files.
• Secondly, The Log rotation option is enable in Domains > example.com > Logs > Log rotation.
• Then, plesk daily maintenance task execute properly on the server, at the configure time and without errors.

Issue occurs due to incorrect permissions for the C:\Program Files (x86)\Plesk\ModSecurity\vhosts\domain_GUID\logs folder and C:\Program Files (x86)\Plesk\ModSecurity\vhosts\domain_GUID\logs\audit.log file.

Today, let us see the steps follow by our Support Techs to resolve it:

1, Firstly, log into the server via RDP.
2. Then, open reconfigurator.exe file in %plesk_dir%admin\bin directory.
3. Then, press Repair Plesk installation.
4. Finally, select the Plesk Server Accounts, Plesk File Security and Plesk Virtual Hosts Security options and press the Check button.

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Conclusion

Today, we saw steps followed by our Support Engineers to resolve ModSecurity error in Plesk.