“No file(s) found for glob /var/log/maillog” error in Plesk causing trouble? Our experts are here with two different solutions. 

At Bobcares, we offer solutions for every query, big and small, as a part of our Server Management Service.

Let’s take a look at how our Support Team recently helped out a customer with the “No file(s) found” error.

How to resolve No file(s) found for glob /var/log/maillog” error in Plesk

We can Easily switch on jails in Plesk by navigating to Jails under IP Address Banning (Fail2Ban) under Tools & Settings section. However, sometimes we may across one of the following error messages:

• Unable to switch on the selected jails: f2bmng failed: ERROR No file(s) found for glob /var/log/secure
  ERROR Failed during configuration: Have not found any log file for ssh jail

• fail2ban.jailreader [8610]: ERROR No file(s) found for glob /var/log/psa-horde/psa-horde.log

• fail2ban.jailreader [8610]: ERROR No file(s) found for glob /var/log/maillog

• fail2ban.jailreader [8610]: ERROR No file(s) found for glob /var/log/plesk-roundcube/errors

The Plesk error can also prevent the Enable intrusion detection from being enabled. We can find this option under Tools & Settings > IP Address Banning (Fail2Ban) > Settings while activating Fail2Ban.

Another noticeable symptom due to this error includes the following status report:

# service fail2ban status
...
fail2ban [8610]: ERROR Failed during configuration: Have not found any log file for plesk-postfix jail

fail2ban-client[12099]: ERROR Failed during configuration: Have not found any log file for plesk-horde jail

According to our experienced Support Engineers, the error is due to an absent logfile. Fortunately, our Support Team has come up with 2 ways to resolve this issue.

Option 1: Create missing logfiles/directories

1. First, we will connect to the Plesk server through SSH.
2. Then, we have to create each of the missing logfiles manually as well as assign appropriate ownership for each of them:

   # touch /var/log/maillog && chmod 640 /var/log/maillog
   
   # mkdir /var/log/psa-horde && touch /var/log/psa-horde/psa-horde.log && chown horde_sysuser:horde_sysgroup /var/log/psa-horde/psa-horde.log
   
   # touch /var/log/plesk-roundcube/errors && chown roundcube_sysuser:roundcube_sysgroup /var/log/plesk-roundcube/errors && chmod 640 /var/log/plesk-roundcube/errors
   
   # touch /var/log/secure && chmod 600 /var/log/secure
3. Next, we will start Fail2Ban with this command:

   # service fail2ban start

Disable the jail

1. First, we will connect to the Plesk server through SSH.
2. Next, we have to open the /etc/fail2ban/jail.local file in a text editor.
3. Then we will look for the component named in the error message. For instance, in the example here, the component is psa-horde. So we will remove it as seen below:

   [plesk-horde]
   enabled = true
4. After that, we have to save the changes and exit the file.
5. Finally, we will start Fail2Ban with the following command:

   # service fail2ban start

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Conclusion

To sum up, our skilled Support Engineers at Bobcares demonstrated how to resolve the “No file(s) found for glob /var/log/maillog” error.