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Outsource Tech Support: Top perks
Outsource tech support and learn about the several advantages it offers over the traditional system of hiring in-house staff. Businesses can focus on core aspects of their operations while the outsourced experts handle customer support efficiently. Let's take a quick...
Add Addon Domain DirectAdmin: How to?
Let us take a closer look at Add addon domain on the DirectAdmin and how to set it up. At Bobcares our DirectAdmin support services can you a detailed guide on how to complete the process from the DirectAdmin control panel in a few simple steps. Addon Domain...
DigitalOcean Load Balancer Health Check | What is it?
DigitalOcean Load Balancer Health Check ensures the better performance of the Droplets. Bobcares responds to all queries, no matter how big or small, as part of our DigitalOcean Managed Services. DigitalOcean Load Balancer Health Check A health check is a scheduled...
MariaDB ODBC Driver | What All We Need To Know?
MariaDB ODBC Driver helps to connect databases from object-oriented and object-based programming languages. At Bobcares, with our Server Management Service, we can handle your MariaDB issues. MariaDB ODBC Driver MariaDB ODBC Driver is a database driver that uses the...
DigitalOcean Load Balancer WebSocket | All About
DigitalOcean Load Balancer WebSocket can be used with or without backend keepalive enabled. Messages will transfer back and forth through the WebSocket tunnel once the load balancer converts an HTTP connection to the WebSocket connection. Bobcares, as a part of our...
Chronicle GCP | An Introduction
Chronicle GCP address the need for modern detection tools for modern threats. As part of our Google Cloud Platform Support Service, Bobcares responds to all GCP inquiries, big or small. GCP's Chronicle Chronicle is a cloud service created for enterprises to privately...
LXC vs Docker – What’s the best for your website?
Due to its 'light-weight' reputation, container technologies such as Docker and LXC get a lot of attention from online businesses these days. Docker and LXC are suited for different purposes. But in the flurry of information floating in the internet, these differences...
How to update PHP version in Amazon Linux to PHP 5.6
Did you know that each PHP version is fully supported only for two years from its initial stable release? Unsupported versions are vulnerable to security exploits, which is why you need to timely update PHP versions. In the case of AWS, PHP upgrade should be performed...
How to auto-restart Docker containers after a host server crash
Docker containers can be used to host applications ranging from one-time testing to 24/7 web hosting instances. Depending on its purpose, the system setup can vary. Every Docker machine runs a 'docker' daemon, which is required for the containers to function. But...
Docker vs Virtual machines – What’s best for your business?
Though Docker containers are sometimes referred as 'light-weight VMs', they are not VMs (virtual machines). Both serve different purposes, and hence one cannot replace the other. Their underlying architecture is what differentiates Docker from Virtual machines. While...
Docker high availability – How to ensure zero downtime for your services
In an ideal world, where nothing ever goes wrong, high availability is a topic that never matters. But sadly, the real world scenario is way too different from this ideal situation. Service failures and machine crashes can happen in the most unexpected times. Such...
6 tips for success when using Docker in production environment
A survey on Docker conducted by O’Reilly Media and Ruxit, revealed that more than 93% of respondents prefer containers for development, testing or production. Quick deployment, easy scalability and container isolation makes Docker suitable for use in application...
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Plesk Postfix SMTP Relay | Setup Guide
Ready to take a look at how Plesk Postfix SMTP Relay can be set up? At Bobcares, we help our customers with queries like these as a part of our Server Management Services. How to set up Plesk Postfix SMTP Relay Setting up an SMTP relay on Plesk with Postfix is an...
Nextcloud on DigitalOcean | All About
Are you ready to take a quick peek at Nextcloud on DigitalOcean? Our experts help customers every day with different issues as a part of our Server Management Services. Nextcloud on DigitalOcean Nextcloud is a powerful cloud file system. It allows syncing folders from...
Top 5 Benefits of outsourcing end-user support services
Outsourced end-user support companies specialize in supporting businesses by offering top-notch white-label services. Outsourcing customer support has proven to be a boon for businesses across the globe. Here are the top five reasons to seriously consider outsourcing...
Top Upsides of Live Chat as a Customer Support Channel
Businesses frequently use live chat support to give customers a chance to communicate with customer service representatives in real-time throughout the day. Live chat channel support in marketing encourages customers to ask their queries and receive replies through...
Common Mistakes made by outsourced End-user support Agents
Did you know outsourced end-user support ensures top-quality and efficient customer service to existing & potential customers? Furthermore, with more customers preferring Live chat to seek additional support or answers to their queries, Live chat mistakes can cost...
Top skills to look for in Outsourced Live Chat Agents
Outsourcing Live Chat offers access to a reliable team well-versed in handling customer service. It leaves end-user support to the experts in the field, resulting in a better focus on the core of the business. To win over potential customers and encourage customers to...
