Bobcares

“Panel plugin not found: graph” error in Plesk

PDF Header PDF Footer

Wondering how to resolve “Panel plugin not found: graph” error in plesk? We can help you.

At Bobcares, we offer solutions for every query, big and small, as a part of our Server Management Service.

Let’s take a look at how our Support Team help a customer  deal with this Plesk error.

How to resolve “Panel plugin not found: graph” error in Plesk?

Graphs are not displayed in Advanced Monitoring, but the following error is shown:

Panel plugin not found: graph
The plesk-json-backend-datasource plugin is not installed

Also, the following warning can be found in

/var/log/plesk/panel.log
when accessing Advanced Monitoring with debug mode enabled:

WARN [extension/grafana] Dashboard update failed. ID: monitoring__network. Error: Invalid username or password
Usually, issue occurs due to corrupted Grafana installation.

Today, let us see the steps followed by our Support Techs to resolve it.

1. Firstly, connect to the server via SSH

2. Then, remove the Grafana extension:

plesk bin extension --uninstall grafana

3. Next, remove the Advanced Monitoring extension:

plesk bin extension --uninstall monitoring

4. Then, remove Grafana from the server:

For Debian or Ubuntu operating systems:

apt purge grafana && rm -rf /usr/share/grafana /etc/grafana /var/lib/grafana

For RHEL, CentOS or CloudLinux operating systems:

yum remove grafana && rm -rf /usr/share/grafana /etc/grafana /var/lib/grafana

5. Next, reinstall the Grafana extension:

\plesk bin extension --install grafana
plesk bin extension --install monitoring

6. Finally, if the following error message is shown at Advanced Monitoring, press Fix installation button:

[Need a solution to another query? We are just a click away.]

Conclusion

Today, we saw steps followed by our Support Engineers to resolve “Panel plugin not found: graph” error.

PREVENT YOUR SERVER FROM CRASHING!

Never again lose customers to poor server speed! Let us help you.

Our server experts will monitor & maintain your server 24/7 so that it remains lightning fast and secure.

GET STARTED

0 Comments

Submit a Comment

Your email address will not be published. Required fields are marked *

Get featured on the Bobcares blog and share your expertise with a global tech audience.

WRITE FOR US

GET UP TO 25% OFF

Plesk Support

Spend time on your business, not on your servers.

Managing a server is time consuming. Whether you are an expert or a newbie, that is time you could use to focus on your product or service. Leave your server management & end-user tech support to us, and use that time to focus on the growth and success of your business.

TALK TO USOr click here to learn more.

Speed issues driving customers away?
We’ve got your back!