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“Panel plugin not found: graph” error in Plesk

by | Feb 13, 2022

Wondering how to resolve “Panel plugin not found: graph” error in plesk? We can help you.

At Bobcares, we offer solutions for every query, big and small, as a part of our Server Management Service.

Let’s take a look at how our Support Team help a customer  deal with this Plesk error.

How to resolve “Panel plugin not found: graph” error in Plesk?

Graphs are not displayed in Advanced Monitoring, but the following error is shown:

Panel plugin not found: graphCopy Code
The plesk-json-backend-datasource plugin is not installedCopy Code

Also, the following warning can be found in

/var/log/plesk/panel.logCopy Code
when accessing Advanced Monitoring with debug mode enabled:

WARN [extension/grafana] Dashboard update failed. ID: monitoring__network. Error: Invalid username or password
Usually, issue occurs due to corrupted Grafana installation.Copy Code

Today, let us see the steps followed by our Support Techs to resolve it.

1. Firstly, connect to the server via SSH

2. Then, remove the Grafana extension:

plesk bin extension --uninstall grafanaCopy Code

3. Next, remove the Advanced Monitoring extension:

plesk bin extension --uninstall monitoringCopy Code

4. Then, remove Grafana from the server:

For Debian or Ubuntu operating systems:

apt purge grafana && rm -rf /usr/share/grafana /etc/grafana /var/lib/grafanaCopy Code

For RHEL, CentOS or CloudLinux operating systems:

yum remove grafana && rm -rf /usr/share/grafana /etc/grafana /var/lib/grafanaCopy Code

5. Next, reinstall the Grafana extension:

\plesk bin extension --install grafanaCopy Code
plesk bin extension --install monitoringCopy Code

6. Finally, if the following error message is shown at Advanced Monitoring, press Fix installation button:

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Conclusion

Today, we saw steps followed by our Support Engineers to resolve “Panel plugin not found: graph” error.

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