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Plesk DKIM Not Working: Quick Fix

by | Mar 22, 2023

Let us take a closer look at Plesk dkim not working. With the support of our Plesk hosting support services at Bobcares we will now learn how to set this up.

Plesk DKIM not working: How to check?

plesk dkim not working

Follow the steos given below to ensure that the DKIM is working:

  1. Firstly, connect to Plesk.
  2. Check that DKIM is active in the server-wide settings, seen under Tool & Settings – Mail Server Settings.
  3. Aftert that, check domains – Mail Settings to see if the DKIM spam prevention mechanism is active for a domain.

    PLESK_INFO: default._domainkey.abcd.com
    _domainkey.abcd.com

  4. Finally, verify that the records from step 3 have been propagated to the Internet using the “nslookup” application (available in a command prompt on Linux and Windows). Substitute example.com for the domain name:

When sending an email to a third-party mail service (Gmail, Outlook, etc)

  1. Send an email to an external mail service using a domain email account.
  2. Open the email header on an external mail provider and check for the record dkim=pass in the Authentication-Results header section:

    Results of the Authentication:

If we follow all of the these procedures, DKIM is operational on the domain.

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Conclusion

To sum up we have now seen more on the error plesk dkim not working. With the support of our Plesk hosting support services at Bobcares we have also seen how to set it up.

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