by Nikhath K | Aug 13, 2022 | Latest, Outsourced Support
Outsourcing experts excel in the art of live chat support. It is understandable why companies seek skilled live chat service providers. Live chat offers customers an easy way to reach out to a business or organization. The live chat feature is often available on the...
by Nikhath K | Aug 12, 2022 | Latest, Outsourced Support
Live chat has become the norm among customers across the globe. They prefer to chat with an agent in real-time rather than pick up the phone and place a call. However, although it is an essential part of any successful customer service, Live Chat comes with its own...
by Nikhath K | Aug 12, 2022 | Latest, Outsourced Support
A good customer support team has the power to build trust among customers and even turn them into returning customers. Customers prefer taking their business to organizations that are willing to listen to them. Moreover, customers are ready to pay more for a specific...
by Nikhath K | Aug 11, 2022 | Latest, Outsourced Support
Customer retention helps measure customer loyalty. In other words, this metric describes the ability of a business or organization to retain its customers. It helps forecast customer engagement, customer satisfaction, and so on. There are several customer retention...
by Nikhath K | Aug 5, 2022 | Latest, Outsourced Support
Hosting service providers often start out with in-house support services. Eventually, they tend to start expanding, requiring additional staff to man the support services. As a result, outsourcing web hosting support becomes the right call to make. After all, which...
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