by Lakshmi Vijayakumar | Mar 1, 2019 | Latest, Server Administration
Having a lot of trouble with my email account. It’s shows IMAP Connection refused error every time. What’s actually happening? That was a recent support ticket received at our Dedicated Support Services department where we help server owners resolve...
by Visakh S | Jul 15, 2015 | Plesk, Server Administration
Occasionally Odin Plesk customers report inability to send or receive emails reporting the following Outlook errors: The host ‘mail.domain.com’ could not be found. Please verify that you have entered the server name correctly. Account:...
by Visakh S | May 11, 2015 | cPanel, Plesk, Server Management
Now almost every webmaster uses a mobile device to check and reply to their business mails, but the increased mobility presents an issue of mails going out of sync between the various devices they use. Engineers in our help desk support team often receive requests to...
by Visakh S | Jan 8, 2015 | cPanel, FTP, MySQL, Technical Support
cPanel logs provide a goldmine of information to quickly resolve various customer issues and server errors. Here’s a list of the cPanel logs most commonly used by our expert server administrators, and the commonly sought information in them. cPanel mail logs...
by Hamish Oscar Lawrence | Aug 16, 2012 | Server Administration
POP and IMAP are two protocols that mail programs use to access mail stored on remote computers. The first thing you have to do is to understand what is POP and IMAP and also the difference between the two. These protocols are supported by most existing mail servers....
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