Are you stuck with error ‘The page isn’t redirecting properly’?

Usually, websites show redirection errors due to faulty plugins, incorrect SSL set up, etc.

At Bobcares, we often get requests from our customers to fix such redirect errors as part of our Server Management Services.

Today, let’s get into the details on how our Support Engineers fix the error ‘The page isn’t redirecting properly’.

‘The page isn’t redirecting properly’: How and Why?

While accessing the website, it may not load and instead, it throws the error ‘The page isn’t redirecting properly’.

The problem happens mainly due to different reasons.

• Missing SSL certificate on the server.
• Faulty plugin: plugin not compatible WordPress.
• Incorrect home or site URL.

For instance, the error appears on the web page as follows.

Let’s detail how we fix this error for our customers.

Various methods to fix!

At Bobcares, where we have more than a decade of expertise in managing servers, we see many customers face the same problem.

Now, let’s see how our Support Engineers help the customers to fix this error.

Missing SSL

Recently one of the customers approached us who was facing the same error. This error had popped up on the screen while trying to access the website from the browser.

On further analysis, we traced that the website was resolving through Cloudflare. The domain was having an SSL certificate installed in the Cloudflare portal but it was not installed in the hosting server.

Also, here the website was using the https, which caused the redirection errors.

In general, Cloudflare provides different levels of security. Some that provide a secure connection from the browser to the Cloudflare server, some from browser to original server, etc. Based on the method in use, it requires installing SSL certificate at the server-side or Cloudflare side.

To fix the error, we manually installed the Cloudflare SSL in the server and thus the redirection error was resolved.

Disable faulty plugin

Very often, customers see this error after upgrading their websites based on applications like WordPress, Drupal, Joomla, etc.

Since the error occurs after updating the website, it might be due to some sort of conflict with the plugins. The faulty plugin which is not compatible with WordPress causes the redirect problem.

In a recent instance, our Support Engineers deactivated all the plugins and checked the website again. After disabling all plugins, we traced the website as loading, So we confirmed that the error was due to faulty plugin.

We then searched for the faulty plugin by enabling the plugins one by one until getting the exact one.

After finding the faulty one, we kept it disabled. Then the website problem got fixed.

Incorrect home or site URL

In addition, another cause of the error arises can be Incorrect home or site URL. So always we make sure the proper configuration of WordPress Address (URL) and Site Address (URL).

[Need more help to fix error ‘The page isn’t redirecting properly’?- We’re available 24/7.]

Conclusion

In short, ‘The page isn’t redirecting properly’ error can be rectified by correcting SSL installation, disabling the faulty plugin, correcting home or site URL. Today, we saw how our Support Engineers helped the customers to fix this error.