Are you unable to access Plesk Installer page from an Apple device? We can help you.

At Bobcares, we offer solutions for every query, big and small, as a part of our Server Management Service.

Today, Let us take a look at how our Support Team help a customer  deal with this plesk error.

How to resolve unable to access Plesk Installer page from an Apple device?

Generally, it is not possible to access the Plesk Installer page over 8447 port from an iOS or macOS device with the following certificate warning message.

Whereas, Plesk panel is secure with a valid SSL certificate and it is possible to access it via 8443.

Typically, error looks as shown below:

Your connection is not private
NET::ERR_CERT_COMMON_NAME_INVALID

Usually, certificate chain error occurs after the Let’s Encrypt’s root certificate update.

Basically, the installer page is served with an outdate certificate.

First and foremost, this behavior is designate as a bug with ID PI-729 and is plan to fix in upcoming Plesk updates.

Until the bug is fix, you can ignore the certificate warning and proceed to the Plesk Installer page via HTTP.

Today, let us see the alternative step followed by our Support Techs to resolve it.

As an alternative, you can access Plesk Installer menu access via command-line interface using plesk installer command.

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Conclusion

Today, we saw steps followed by our Support Engineers to resolve unable to access Plesk Installer page error.