Struggling with WordPress Import Issues with XML, CSV, and WXR Files? Our WordPress Support team is here to lend a hand with your queries and issues.

WordPress Import Issues with XML, CSV, and WXR Files: Troubleshooting Tips

Many of our customers run into the following timeouts during large import processes:

• HTTPs timeout due to keeping the connection between the browser and the web server open for too long.
• PHP timeouts are a result of a single PHP process running beyond the time set in the max_execution_time or max_input_time value in the PHP configuration.

Furthermore, website performance usually takes a dip when a large import is running. This is because PHP and MySQL have their hands full with the import process.

How to deal with HTTP timeouts

In most cases, HTTP timeouts occur after sixty seconds. We can deal with this type of timeout with the following tips:

• In case the process times out when the import file is being uploaded, we have to use a faster internet connection.
• If the timeout occurs when we use a tool with support for WP-CLI, our experts suggest running the import directly on the server. This will bypass the HTTP connection, thereby avoiding the HTTP timeout.

How to deal with PHP timeouts

The PHP max_execution_time and max_input_time values are set to a value by default. This value is often based on the current hosting plan.

If we run into PHP timeouts, our experts recommend running the import process directly on the container with WP-CLI, a local Bash or PHP script.

Furthermore, in case the import process runs successfully, however, affects the website performance, these tips will come in handy:

• Schedule import tasks during low-traffic time periods. This will reduce the impact on the site’s visitors.
• Upgrading plan in order to increase the number of PHP workers.

[Need assistance with a different issue? Our team is available 24/7.]

Conclusion

To wrap things up, our Support Engineers put together the different causes and fixes behind WordPress import issues with XML, CSV, and WXR Files.