Bobcares constantly strives to bring out customer friendly and transparent support plans that easily dissolves with business trends and requirements.
The recently updated minute based version of phone support plans by Bobcares caters to Webhosts, ISPs & Data Centers of every magnitude.
Bobcares’ Phone support plans offer your customers 24 x 7 Tier 1 technical support. Be it in English, Spanish or German, our phone support engineers handle basic technical support functions (like email setup and troubleshooting, publishing websites, control panel functionality etc.) and can also be trained to answer sales/billing queries for your company.
Based on the language of support required, you will be allotted an exclusive phone number that can be advertised on your website. On calling this number, your customers will get connected to our support office in Phoenix, USA for English/Spanish phone support or Bad Dürkheim, Germany for German phone support.
Our team of engineers ensure friendly and transparent support for your global customers anytime of the day or night. Bobcares’ Phone Support plans have unique features that clearly differentiates one plan from the other.
It is essential to know the deliverables of a plan before you choose one for your business. With the minute based support plan model, you could always chose a plan that best suits your business requirement.
To have a better idea of our new phone support plans, please visit bobcares.com
Bobcares has been offering Technical Support and Software Development solutions since 2001. Currently managing over 60,000 servers and 15 million websites, it is the largest outsourced web hosting support company in the world.
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