Bobcares introduces its Live Chat support package this December. This white labeled chat support option, allows you to provide your customers with real-time responses to any queries they may have. This Christmas, Bobcares is also offering a 30% discount on the setup fees for its popular Proactive Server Mangement package.

Bobcares, a leading Technical Support and Software Development Services Company, has been offering support services since 2001. Currently providing support for over 60,000 servers, hosting over 15 million websites, it is the largest outsourced web hosting support provider in the world.

The Live Chat support package, covers pre-sales and Tier 1 technical requests. Visitors can initiate a chat request via your site, and Bobcares’ Level 1 will answer all their queries.

The Proactive Server Administration plan includes a free iHawk account, a server monitoring iPhone app. So you can now monitor your servers on the go! This discount is valid only till 31st December 2010, so hurry!

We will continue to offer our popular Emergency Server Administration plan, which offers advanced server administration services, without the delays of account activation. You are guaranteed to receive a response within an hour.

For more details about these plans and the features they include, please visit bobcares.com