by Hamish Oscar Lawrence | Feb 23, 2009 | cPanel, Server Administration
Customer support is an inevitable element in the Webhosting Industry. In fact, it ts one aspect that cannot be removed from any product or service that we come across in life. At times, I feel even prayer is one form of customer support. The three main channels for...
by admin | Feb 13, 2009 | cPanel, Technical Support
Bobcares will participate in the WebhostingDay 2009, the largest conference of the European Web Hosting industry. Bobcares is a Gold Partner at the event. WebhostingDay 2009, that serves as a venue for news and information from the hosting world, will be held at...
by Hamish Oscar Lawrence | Feb 1, 2009 | cPanel, Technical Support
ISO 9001:2000 is a quality management system, which focuses primarily on the importance of meeting customer satisfaction in an organization. Every ISO 9001:2000 organization should have a quality policy, which is the reflection of the organization’s commitment...
by admin | Jan 29, 2009 | cPanel, Technical Support
Security should be a key factor when choosing the hosting support company for your Web hosting business. The support team should be able to ensure you complete protection of the server information that you submit to them. An overall protection framework is the...
by Hamish Oscar Lawrence | Jan 19, 2009 | cPanel, Technical Support
Every industry looks forward to improving its customer experience by introducing new tools and software. This applies to the Hosting Industry as well. In the Web Hosting field, what would make a host stand apart from the rest would be the tools and the software that...
by Hamish Oscar Lawrence | Jan 12, 2009 | cPanel, Technical Support
If you were to glance through any Web Hosting Business plan, you’ll notice a prominent operational expense for Technical Support. Staff cost is usually the Number One operational expense for a Web host, which is followed by Server purchases and Bandwidth....
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