by Visakh S | Jun 18, 2015 | Plesk
In Odin Plesk Linux servers, deleting a domain sometimes results in the error “Internal error: Unable to find service node for web service on domain with id=XX”. It may also cause inability to access certain control panel features. Plesk log file shows the...
by Visakh S | May 11, 2015 | cPanel, Plesk, Server Management
Now almost every webmaster uses a mobile device to check and reply to their business mails, but the increased mobility presents an issue of mails going out of sync between the various devices they use. Engineers in our help desk support team often receive requests to...
by Visakh S | Nov 28, 2014 | cPanel, DirectAdmin, Drupal, Plesk, Server Administration, WordPress
CryptoPHP is a well developed backdoor malware that is spread through themes for popular CMS like WordPress, Joomla and Drupal, etc. It runs a bot in your server, and allows remote control for the attacker controlling the botnet. The attacker can then use your server...
by Visakh S | Oct 25, 2014 | Plesk, Sender Verify Failed, Technical Support
SMTP error from remote mail server after RCPT TO:<user2@domain2.com>: host mx.server.com [xxx.xxx.xxx.xxx]: 550-Verification failed for <user1@domain1.com> 550-The mail server could not deliver mail to user1@domain1.com. The account ordomain may not exist,...
by Visakh S | Oct 17, 2014 | Apache, Nginx, Plesk
UPDATE 17th Oct – Some browsers like Firefox and IE 6 are reporting issues when SSLv3 is disabled. Fortunately, SSLv3 fix is available from OpenSSL, and major distros would soon be putting it to their repos. SSLv3 disabling can soon be done in a phased manner....
by Visakh S | Oct 10, 2014 | Plesk, Server Administration
The mail user reports the error: Task user@domain.com – Sending reported error (0x800CCC78): ‘Cannot send the message. Verify the email address in your account properties. The server responded: 550 Access denied – Invalid HELO name (See RFC2821 4.1.1.1) Corresponding...
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