by Visakh S | Jul 15, 2015 | Plesk, Server Administration
Occasionally Odin Plesk customers report inability to send or receive emails reporting the following Outlook errors: The host ‘mail.domain.com’ could not be found. Please verify that you have entered the server name correctly. Account:...
by Visakh S | Jul 6, 2015 | FTP, Plesk, Server Administration
Shared, VPS and dedicated server customers using Odin Plesk sometimes report inability to use SFTP. The error reported would be “Error: Fatal: unable to initialise SFTP on server: could not connect. Error: Could not connect to server”. SFTP allows...
by Visakh S | Jul 2, 2015 | Server Administration
For businesses that use SMS for business correspondence (eg., taking orders, getting instructions from customers, etc.), it is important to sync them with the official mail address. It allows easy sharing of client instructions, and facilitate faster service...
by Visakh S | Jun 23, 2015 | Server Administration, Technical Support
In our role as Outsourced Tech Support for web hosts, VPS customers hosted in OpenVZ or Virtuozzo servers often report their sites crashing with the error OOM killed process httpd. It often happens with high traffic websites or with sites hosted in starter plans....
by Visakh S | Jun 16, 2015 | MySQL, Server Administration
In VPS and dedicated servers, especially in those running high traffic websites, MySQL server sometimes fails to respond with the error [ERROR] /usr/sbin/mysqld: Incorrect key file for table ‘/tmp/#XXXXX.MYI’; try to repair it. This often leads to a...
by Visakh S | Jun 11, 2015 | Server Administration
Customers understand, or try to accept a server downtime. They understand servers are machines, and do sometimes break, but the one thing that they really hate is a slow server. It keeps them chained to their computer, and wastes their productive time. For an average...
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