by Manu Menon | Nov 4, 2022 | Latest, Technical Support
Looking for new ways to improve your Cx trends? Through this article, we will go through the new CX trends. We will also see how outsourcing can help you to achieve maximum customer happiness. We will also analyze the advantages of outsourcing your customer related...
by Nikhath K | Oct 5, 2022 | Latest, Outsourced Support, Technical Support
Web hosting companies outsource technical support to take advantage of the many benefits offered by outsourcing. Outsourcing support offers a host of benefits that help hosting companies claim a larger share of the market and establish their presence in the industry....
by Nikhath K | Sep 24, 2022 | Latest, Outsourced Support, Technical Support
Outsourcing technical support services have been a common practice for decades. With technological advancements, outsourcing technical support has also evolved. Organizations can now outsource technical services to on-shore, near-shore or off-shore third parties....
by Nikhath K | Sep 18, 2022 | Latest, Outsourced Support, Technical Support
Outsourced technical support services have been helping businesses across the globe for a while now. Although hiring technical experts in-house is a valid solution, it may not always work out due to a number of reasons. For instance, the availability of local talent,...
by Nikhath K | Sep 17, 2022 | Latest, Outsourced Support, Technical Support
Remember the old days when calling a company’s customer service number was the only option? The numerous technological advances have changed this immensely. Today, customers can reach out to businesses via several different platforms. In fact, customers have...
by Amritha V | Mar 5, 2022 | Latest, Technical Support
Wondering what is the Importance of CSAT in phone support? We can help you. At Bobcares, we offer solutions for every query, big and small, as a part of our Server Management Service. Let’s take a look at how our Support Team is ready to help customers to understand...
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