Learn how to enable AutoConfig and AutoDiscover for cPanel. Our cPanel Support team is here to help you with your questions and concerns.

How to enable AutoConfig and AutoDiscover for cPanel

Sometimes setting up email accounts on different mail clients can be a headache, it often requires a lot of manual configuration and troubleshooting. Fortunately, cPanel offers a solution to this with its AutoConfig and AutoDiscover services.

These services streamline the process of configuring a user’s mail client to receive cPanel email. In other words, the task is made quick and painless. Furthermore, they are compatible with popular mail clients.

However, there are a few key things to keep in mind. While these services are useful, there are a couple of exceptions. The Autodiscover feature does not function properly with email addresses added in the following mail clients:

• Microsoft Outlook 2016
• Microsoft Outlook 2019
• Microsoft Outlook for Office 365
• Any mobile mail client

How to Enable AutoConfig and AutoDiscover

We can easily enable AutoConfig and AutoDiscover for cPanel with these steps:

1. First, we have to log in to WHM as the root user.
2. Then, click “Tweak Settings.”
3. Next, head to the “Domains” section and look for options related to autoconfig and autodiscover support.
4. Now, it is time to enable these options by checking the boxes.
5. Finally, save the changes.

Once we enable AutoConfig and AutoDiscover for an email account, the cPanel server generates configuration files. These files are available at certain URLs on our domain to support the automatic configuration process.

The usual URLs for AutoConfig and AutoDiscover are:

• AutoConfig XML: https://autoconfig.ourdomain.com/mail/config-v1.1.xml
• AutoDiscover XML: https://autodiscover.ourdomain.com/autodiscover/autodiscover.xml

Our experts would like to point out that these URLs assume that our domain is related to a cPanel hosting account. Furthermore, it also assumes that AutoConfig and AutoDiscover features are enabled for the email account.

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Conclusion

In summary, our Support Techs demonstrated how to enable AutoConfig and AutoDiscover for cPanel.