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Right click to The Windows Registry : The basics of Windows Registry explained
The "ini files" were used in the older days instead of Registry. INI files are simple text files with a basic structure. It was really difficult to manage with these files in the older versions of Windows. The configuration information regarding the operating systems,...
A Flashback on Bobcares Shared Support plans
When I joined Bobcares, we had only Shared Team technical support plans. A "Shared Team" in Bobcares handles many clients simultaneously and all with equal priority. Basically, by sharing techs with others, web hosts were able to cut down their running cost without...
Customer Portals – Self help Portals add value to Customer Service
Every industry looks forward to improving its customer experience by introducing new tools and software. This applies to the Hosting Industry as well. In the Web Hosting field, what would make a host stand apart from the rest would be the tools and the software that...
BOBCARES at PARALLELS SUMMIT 2009
Bobcares will participate in the Parallels Summit 2009, the annual conferance organized by Parallels. Bobcares will be exhibitor at the event. The Fourth annual Parallels Summit, a stimulating and dynamic event for technical and business people, will be held at the...
NAT Simplified : Configuring and Deploying Network Address Translation
NAT - Network Address Translation, is a term that comes across regularly in the production environment. Here, I would like to explain the steps that you need to follow, in order to implement NAT in a Windows 2003 Server. The steps are fairly simple and if you already...
Reducing Support costs with Bobcares – a Business plan comparison for Web Hosts
If you were to glance through any Web Hosting Business plan, you'll notice a prominent operational expense for Technical Support. Staff cost is usually the Number One operational expense for a Web host, which is followed by Server purchases and Bandwidth. Why? This is...
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