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Outsourcing End-User Support Services: The Upsides
Outsourcing end-user support has come to play a critical role in business strategies today. While outsourcing certain areas of a business may seem difficult, it can prove beneficial in many ways. In fact, the advent of the internet and the popularity of mobile devices...
Cpanel Blacklist Email Address: How to?
Let us take a closer on how to CPanel blacklist email addresses. At Bobcares with the assistance of the Cpanel/WHM support services, we can give you a complete guide on the entire process. Blacklist email address When we blacklist an email address, it prevents all...
Key traits in Outstanding Outsourced Support Agents
Outsourced support agents are trained in the key elements of delivering exceptional customer service. This is why it is essential to hire a company that offers a great support team. The team should be able to impress customers and help them with their queries. ...
Plesk export DNS records: How to?
Let us take a closer look at how to use Plesk to export DNS records. At Bobcares our Plesk hosting support services will give you a step-by-step guide on the process. Exporting DNS records The ability to import and export DNS records was added as a standalone...
Plesk Upload Folder: How to?
Let us take a closer look at how to use Plesk to upload a folder. With the support of our Plesk hosting support services at Bobcares, we can give you a complete guide on how to use Plesk for uploading folders. Upload files/folders using the upload button in Plesk...
The Secret to Better Customer Service Support
Customer Service forms the base of any successful business. It involves offering customers an easy and enjoyable experience. Unfortunately, it may not always be smooth sailing. Finding experienced customer service agents is the key to providing exceptional customer...
CBL blacklist removal – How to kill botnet malware & delist your IP
SpamHaus CBL or Composite Blocking List is a list of IPs that is known to send spam, or is found to have a bot infected website. Here at Bobcares, we help website and server owners delist blacklisted IPs, and maintain their servers to prevent future infections or...
Server Management and Monitoring – 5 tips to do it right
These days you can get a server from AWS or Azure in as little as 15 minutes. And not surprisingly, many business owners now use a VPS or Cloud instance to host their website or business apps. The trouble is, these servers are sold as "unmanaged" instances, and the...
What is Linux Server Auditing, and how to do it
According to surveys, 68% of the internet runs on Linux. So, if you have a website, chances are that it runs on a Linux server. From big cloud providers to small VPS hosters, everyone sells Linux servers by default. The trouble is, a lot of website owners are not...
A webmaster’s handbook on SSL certificates
In the world of eCommerce, security is paramount. Fear of fraud continues to keep millions of consumers from shopping online. SSL Certificates give you an easy, cost-effective way to protect your visitors and earn their trust. To enable SSL on a website, you will need...
How to setup Let’s Encrypt wildcard certificate
Way back in 2016 we posted about how to setup Free SSL certs using Let's Encyrpt CA. The internet has come a long way since then, and Let's Encrypt is almost the default SSL option for many websites. Even so, a slight annoyance with Let's Encrypt was its inability to...
How to fix MySQL ‘Too many connections’ error in your server
In our role as Server administration specialists for server owners, database errors are something that that we resolve for them. A commonly reported one is the MySQL 'Too many connections' error. Many server owners who have their sites running on MySQL database...
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Postfix Smtpd_Sender_Restrictions: Explained.
Let us take a closer look at the postfix smtpd_sender_restrictions. With our Server management support services, Bobcares can give you a detailed note on postfix smtpd_sender_restrictions in detail. Sender Restrictions Enter the following command code to filter out...
Drupal Hook Node Presave | All About
Drupal Hook Node Presave acts directly on inserted/updated nodes. Bobcares, as part of our Server Management Service, responds to all Drupal inquiries, large or small. Drupal Hook Node Presave Function Hooks give modules access to the Drupal core. The "hooks" concept...
Linode Resize Disk | A Simple 7 Step Procedure
Linode Resize Disk is now easy with these steps in this article. Read on to find out more. At Bobcares, with our Server Management Service, we can handle your Linode issues. Resizing Linode Disk The steps for resizing a Linode Disk are as follows: Firstly, log in to...
Linode Django Deployment | Beginners guide
Linode Django deployment offers a web development framework for Python programmers. Bobcares, as a part of our Server Management Service offers solutions to every Linode query that comes our way. Linode Django deployment A web development framework for the Python...
Linode Jitsi | Beginner’s guide
Linode Jitsi is a collection of open source projects that combine to provide essential utilities such as Jitsi Meet. Bobcares, as a part of our Server Management Service, offers solutions to every Linode query that comes our way. Linode Jitsi Jitsi is a collection of...
Outsourcing Experts offer Live Chat support Best Practices
Outsourcing experts excel in the art of live chat support. It is understandable why companies seek skilled live chat service providers. Live chat offers customers an easy way to reach out to a business or organization. The live chat feature is often available on the...